Amazon.com

Practice Manager, Technical Delivery (Security focus), AWS Professional Services

Posted on: 30 Mar 2021

Remote, CO

Job Description

DESCRIPTION

Location is flexible anywhere in the contiguous United States, however access to a major airport is required for travel purposes.

Are you passionate about building and leading successful IT transformations at Fortune 100 companies or within the Public Sector? Do you love leading an enterprise Customer through a variety of projects involving IT strategy, distributed architecture implementation, and hybrid Cloud operations? Do you have broad technical skills and experience across all aspects of Cloud Architecture such as networking, compute and storage? Can you build and lead an Security-focused technical specialty team to deliver new capabilities to our enterprise customers?

AWSs Professional Services team is seeking a Technical Delivery Practice Manger, Security (DPM), that can manage, develop and guide customers in their adoption of AWS Cloud solutions, including innovative solutions around Cloud Infrastructure with the primary focus on Security engagements. As a DPM, you will be responsible for building and managing a team of professional services consultants working with customers and partners to architect and implement innovative solutions. You will routinely engage with Director, VP, C-level executives and governing boards. The DPM will develop a long-term plan to develop the right skills across its team. The team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.
RESPONSIBILITIES
Engage with enterprise customers to understand their business drivers and application portfolio. Develop bold cloud strategies with senior executives and present respective proposals.
Hire, develop and retain top talent. Set objectives, manage performance and coach your team to help them achieve their career goals.
Oversee delivery of projects, ensure high quality, on time and on budget delivery and customer satisfaction. Mitigation of delivery risks and issues.
Manage a Professional Services team with a specific focus on resource planning and delivery of data analytics, application development and migration projects.
Engage with enterprise customers to understand their business drivers and application portfolio.
Work with Customer Segment Teams to develop bold cloud strategies for enterprise customers.
Engage with customers actively leveraging Technical or IT Advisory / IT Transformation skills to support project delivery.
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazons culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

BASIC QUALIFICATIONS


10+ years of experience delivering Consulting / Professional Services in a leadership role.
7 + years of Public Sector project delivery experience for multiple projects simultaneously.
7 + years of experience in owning and achieving business targets around bookings, utilization, customer satisfaction and hiring.
Bachelors or Masters degree in Information Technology or Computer Science or Equivalent experience.
3+ years of experience with compliance and common industry security standards
Experience with systems administration and/or engineering in one of the following areas: Server/OS management; Network management; Cloud migration/deployment; Database and Middleware management; enterprise Software Development; Storage and Virtualization management; Other technical area with similar enterprise scope and depth
Implementation experience with enterprise security solutions such as WAF, IPS, Anti-DDOS, and SIEM
Understanding architectural implications of meeting industry standards (such as ISO 27001, HIPAA, PCI DSS, FedRAMP, and NIST/DoD frameworks)
Experience architecting and implementing in accordance with security compliance requirements

PREFERRED QUALIFICATIONS

Customer facing skills to represent AWS well within the partner environment and drive discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation
Previous revenue management and forecasting experience.
High-level of skill communicating and collaborating effectively across internal and external organizations, including sales, solution architects and customers
Strong organizational and project management skills (PMP) with an ability to manage numerous, competing demands from internal and external stakeholders and customers
Experience attracting new talent, developing team capabilities, and performing people management responsibilities
Demonstrable knowledge of State and Local Governments - IT Trends, Procurement Process and Decision Making
The ability to generate ideas for how our program offerings can make our customers more successful
Experience in a fast-paced, startup (or startup-like) environment and experience
Current or former CTO/CIO or Vice President who has helped transform the IT organization of multi-national enterprises
Outstanding Customer relationship management experience and collaboration skills in a consulting team leader role
Experience with providing strategic, consultative services in a sales or professional services environment.
Must enjoy working in a highly collaborative environment fast paced environment.
Ability to communicate complex topics to an audience with various functional knowledge
Understanding of how traditional Public Sector customers prefer to buy consulting and advisory services and procure large-scale transformation solutions
Experience with cost engineering Cloud environments to ensure Customers operating at the lowest cost per Customer footprint with integrated continuous cost improvement
Proven experience migrating production enterprise applications to Public and Private Cloud
Experience with DevOps, Continuous Development, Continuous Deployment, Continuous Integration and Micro-Services
Experience with ITSM processes and ITIL, along with integration experience of Cloud solutions and services with enterprise IT Service Management systems and processes

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. For employees based in Colorado, this position starts at $125,000 per year. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Amazon.com

Seattle, WA

Amazon.com, Inc. engages in the retail sale of consumer products and subscriptions in North America and internationally. The company operates through three segments: North America, International, and Amazon Web Services (AWS) segments. It sells merchandise and content purchased for resale from third-party sellers through physical stores and online stores.

The company also manufactures and sells electronic devices, including Kindle e-readers, Fire tablets, Fire TVs, and Echo devices; provides Kindle Direct Publishing, an online service that allows independent authors and publishers to make their books available in the Kindle Store; and develops and produces media content.

In addition, it offers programs that enable sellers to sell their products on its Websites, as well as their own branded Websites; and programs that allow authors, musicians, filmmakers, skill and app developers, and others to publish and sell content. Further, the company provides compute, storage, database, and other AWS services, as well as compute, storage, database offerings, fulfillment, publishing, digital content subscriptions, advertising, and co-branded credit card agreement services.

Additionally, it offers Amazon Prime, a membership program, which provides free shipping of various items; access to streaming of movies and TV episodes; and other services. It serves consumers, sellers, developers, enterprises, and content creators. Amazon.com, Inc. has a strategic partnership with Volkswagen AG. The company was founded in 1994 and is headquartered in Seattle, Washington.

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