Job Description

DESCRIPTION

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our Human Resources department as a Senior HR Manager in one of our North America Fulfillment Centers.

The Senior Human Resources Manager is both a strategic and hands-on role that provides full cycle Human Resources support to our fulfillment center. The role is critical in executing our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement. Successful candidates will demonstrate:
The ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company
The ability to create a vision and goals for a HR team and inspire and motivate the team to achieve excellence in terms of customer support and core HR processes
A true hands-on approach as well as the ability to successfully monitor the pulse of the employees to ensure a high level of employee engagement
Experience with rapid and complex changing work environment
Passion for innovative HR solutions and process improvement; Demonstrated experience driving processes improvements and specific skills in Kaizen methodologies preferred
Strong project management skills; ability to lead projects at a network level to influence and obtain buy-in, and then drive execution and achievement of the right results
Success in creating and driving effective and positive employee relations, retention and reward programs
The ability to be comfortable with high volume workload and not be afraid to roll up your sleeves
Strong internal and external customer service focus
The ability to manage multiple priorities simultaneously - orientated on results
Excellent organizational and interpersonal skills

BASIC QUALIFICATIONS

7+ years human resource business partner experience
Experience supporting hourly employee client groups with employee populations of 2,000+
Experience in call center, distribution center, or manufacturing environments

PREFERRED QUALIFICATIONS

Advanced degree from a top tier graduate school. (MBA or Masters in HRM preferred)
Resume that shows steady progression in HR Management for the last 7 10+ years
Strong evidence of stretch assignments that are evidence of superior performance in previous roles
Prior experience leading, coaching, and mentoring direct reports and leading large HR teams with talented HR professionals
5-10+ years of experience in Fortune 500 companies that adhere to a high hiring standard that equals Amazon and mentors their brightest employees to accept greater challenges.
Prior experience supporting large hourly employee client groups (distribution, manufacturing, or call center environments)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.