Job Description

DESCRIPTION

WONDERY (An Amazon company) is one of the largest podcast publishers in the US. Launched in 2016, and known for its immersive podcasts, Wondery became the fastest network to join the Top 10 ranker by Podtrac, propelled by hit shows such as Dr. Death, Dirty John, American History Tellers, Business Wars, Hollywood & Crime, and Gladiator. Thirty one of Wonderys shows have reached 1 on Apple Podcasts, and Wondery is the only publisher to have simultaneously claimed the 1 and 2 Top New Podcasts slots on an annual Podtrac ranker. In 2020, Wondery launched the Wondery app, its new direct-to-consumer product offering the companys Wondery+ premium service, providing our fans with a new premium listening experience.

WONDERY (An Amazon company) is seeking a detail oriented, technical and enthusiastic person for the position of Digital Operations Associate. This full-time position on Wonderys Digital Operations team is focused on supporting the Digital Operations Manager with podcast portfolio publishing to and quality assurance on all platforms, with a particular focus on Wonderys owned-and-operated platforms (wondery.com & the Wondery app) as well as premium distribution outlets. This is a cross-functional role that requires a process-driven and operational mindset, keen attention to detail, as well as technological skill and aptitude. The ideal candidate will be self-driven and have a combination of experience and attitude that will help them thrive in a fast-paced, results-driven environment built around a strong culture, with the values of wonder, care, character, drive and fun at our core.
What Youll Do:
Publish final audio files and related content & metadata for Wondery original podcasts and select partner shows to content hosting platforms (i.e. Art19), third-party distribution outlets, and Wondery-owned properties (i.e. wondery.com, Wondery app)
Quickly investigate and resolve content-related issues, while communicating issues and completion to managers, colleagues and customers
Coordinate with the Content team to ensure on-time publishing of all content to all required platforms
Work closely with the Marketing team to ensure content publishing & website updates align with marketing objectives
Coordinate with partner publishers to confirm timely publishing of partner episodes to all all required platforms
Complete recurring content sweeps reviewing program availability on the Wondery App
Tackle large library publishing and quality assurance projects to ensure accurate publishing of Wondery public and premium ad-free catalogs to first and third-party platforms
Work closely with Product Management team to ensure content publishing strategy aligns with product objectives, publish content to enable testing of new products and product features, and provide feedback and input that drives improvements to the overall content workflow
Ensure clear communication to all stakeholders when there are delays with execution
Other duties as assigned

BASIC QUALIFICATIONS

Experience with Excel
2+ years experience in program or project management
PREFERRED QUALIFICATIONS

Bachelor's degree in media, communications, or related field preferred
1-2 years experience in digital media publishing operations (podcasts, digital ads, audio and/or video), with a strong understanding of industry best practices for content publishing
Experience with undertaking large library projects
Experience with optimizing metadata for SEO
Highly organized
Excellent attention to detail
Clear communicator via all channels (i.e., Slack, email, in-person)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.