Job Description

Job Description
Position Summary

We are looking for a dynamic individual to join our team. This individual will assume ownership for all contracted janitorial services at a building/campus for a high-profile Fortune 500 Company. The candidate will lead all operational and administrative activities while maintaining effective cost control measures.

Ideal candidates will possess a positive, can-do attitude and understand the importance of building strong client partnerships through excellent communication. We are looking for someone who adapts quickly to change and is able to provide win-win solutions for both the client and ABM. Someone who has a passion for helping others succeed and is committed to building and leading diverse teams.

Essential Duties

* Establishes and maintains strong client relationships
* Serves as the main point of contact for multiple client departments and attends client meetings
* Provide leadership and support across a 24x7 work setting
* Promotes a strong safety culture and safe work environment
* Plans, develops and assigns work schedules to ensure service delivery expectations are achieved
* Performs daily quality control inspections to ensure quality standards are met or exceeded
* Performs time studies to optimize operational tasks, schedules and staff allocation
* Looks for opportunities to increase revenue by providing additional or periodic services to the client
* Be aware of and be able to speak to all aspects of the operation for both the client and ABM management
* Create and organize a system to ensure all paperwork, files and on-going issues are kept accurate and readily available
* Proactively maintains and reports on account financials such as labor hours, supplies, expenses, billing, and forecasting foreseeable changes
* Drives performance management in the areas of, but not limited to (performance reviews, setting clear job expectations, coaching and directing staff, and using disciplinary action when necessary)
* Partner with Human Resources for employees issues as well as interviewing, hiring and onboarding of new employees
* Responsible to train and develop new and existing employees to defined quality standards
* Gather required data and performance metrics for daily, weekly or monthly reports.
* Complies with client and internal ABM processes and policies
* Perform other duties as assigned
* Job duties may be modified at any time

Minimum Requirements

* Bachelors degree preferred or equivalent military experience
* 3-5 years of management experience
* Experience in facility services or building management is desired
* Experience in warehouse, distribution center or manufacturing environment is a plus
* Excellent organizational skills and attention to detail
* Ability to adjust work schedule as needed to support the operation
* Solid business acumen and basic accounting principles
* Proficient in Microsoft Office
* Must have working knowledge of OSHA safety standards and regulations
* Must maintain a valid State issued drivers license
* Previous custodial experience desired
* Able to stand up to 10 hours per day