Job Description

Job Description

Company Name: Kroger Stores
Position Type: Employee
FLSA Status: Non-Exempt
Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Role model the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

* Conduct yourself in a professional manner and display a positive attitude.
* Speak highly of the company in the presence of customers and other employees.
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
* Gain and maintain knowledge of products sold throughout the store and be able to respond to questions and make suggestions about products.
* Responsible for being visible and actively greeting, engaging and assisting every customer.
* Process customer transactions through the check lane quickly, accurately, and efficiently. Understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, vendor coupons, coin star vouchers and checkout procedures according to company policy.
* Understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
* Understand and adhere to guidelines on restricted sale items (Alcohol / Tobacco)
* Collaborate with Front-end associates to encourage teamwork.
* Understand and follow the company guidelines on bottom of the bascart, Que-Vision and items per bag guidelines
* Report pricing discrepancies to the Scan Coordinator.
* Stay current with present, future, seasonal and special ads.
* Adhere to all food safety regulations and guidelines.
* Support safety programs by complying with safety procedures, identifying unsafe conditions and notifying store management.
* Report all safety risks, issues, and illegal activity, including: robbery, theft or fraud.
* Adhere to all local, state and federal laws, and company guidelines.
* Support company initiatives
* Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

* Ability to perform during stressful situations
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
* Must have a night availability between 9pm and 7am

Desired Previous Job Experience

* Other comparable experience

Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time
Shift(s): Evening
Regions: South

States: Tennessee
Keywords:

Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.
Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone and dedicated to our Purpose: To Feed the Human Spirit. We are committed to creating ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: TN || Bartlett || 5995 Stage Rd || 38134 || Kroger Stores || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Part-Time || None