Job Description

Job Description

Department: FM Grocery
Position Type: Employee
Position Reports To: Food Manager
Position Supervises: N/A
Pay Level:
FLSA Status: Non-exempt
Position Summary:

Assist customers by answering questions, escorting customers to products and providing product information. Stock merchandise and/or display fixtures, maintain cleanliness of the department, process sales, and recover stock. Role model and demonstrate the Companys core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.

Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws.

Essential Job Functions:

* Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
* Answer customer questions; provide product information
* Stock/restock shelves, displays, and other merchandising areas
* Maintain stockroom standards
* Build ends/displays/signs
* Maintain compliance with ticketing standards; apply Electronic Article Surveillance (EAS) security tags to operational standards, and deactivate/remove security tags from products at point of sale
* Condition shelves/displays
* Put away returned merchandise
* Perform price checks; cashier duties
* Comply with corporate policies and all safety guidelines/standards
* Promote and follow Company initiatives
* Must be able to perform the essential functions of this position with or without reasonable accommodation
* Price Changing:
* Maintain merchandise price integrity and all signage; complete all price changes prior to store opening; process price change paperwork; research/correct audits
* Ordering:
* Order merchandise; process orders, including Computer Assisted Ordering ; Monitor overstock/understock conditions
* Freight Person in Charge (PIC):
* Supervise/train freight crew associates; verify aisles are clean and clear for store opening; maintain compliance with corporate policies/divisional standards: signing, recovery, stockroom, freight receiving/freight stocking, housekeeping standards, and all safety guidelines/standards
* Wine/Spirits Clerk (WA only):
* Stock wine/spirits; follow planograms and wine planners for display items; Manage ordering, product received, pricing issues, and overstock/out of stock items
* Host/Hostess
* Serve Customers in friendly demeanor; handle and move objects such as glasses and bottles; obtain state server permit; monitor and maintain inventory of supplies; sell to Customers by influencing their preferences; maintain sanity standards in bar area

Minimum Position Qualifications:

* High school diploma or general education degree (GED); or combination of relevant education and experience.
* Minimum 18 years of age/19 in Idaho and 19 in Alaska if selling tobacco
* Ability to pass drug test
* Ability to work in a fast-paced environment
* Ability to work weekends on a regular basis; overtime as needed
* Accuracy/attention to detail
* Ability to organize/prioritize tasks/projects
* Familiarity with industry/technical terms/processes
* Ability to operate forklift, compactor, pallet jack, Shelf Price Audit (SPA), Telzon, Swiftach
* Wine/Spirits Order Clerk:
* Basic wine/spirits knowledge
* Knowledge of Washington State Liquor laws that pertain to retail selling of product

Desired Previous Job Experience:

* Knowledge of Fred Meyer policies, procedures, and organizational structure
* Related experience

Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.
Education Level: High School Diploma/GED Desired
Required Certifications/Licenses: Driver's License
Shift(s): [[mfield4]]
Regions: West

States: California; Idaho; Oregon; Washington
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