Technician - Customer Service Rep
Posted on: 28 Mar 2021
Houston, TX
Job Description
Acts as a technical reference within the Customer Service Department while functioning as a liaison between LabCorp and its accounts in response to inquiries.
Responsible for communicating with our Hospital clientele, answering incoming calls, providing requested information, researching and resolving problems, finding sources for send-out testing, working with minor interface issues, and working closely with other departments in the lab.
Prior technical laboratory experience strongly preferred and must be available to rotate weekends/holidays and eveening/nights as required.
Requirements
License/Certification/Education: Medical Technician w/1-3 years applicable experience.
Shift
1
Schedule
Monday - Friday: 7am to 4pm, with OT as business needs demand
Laboratory Corp.
Burlington, NC
Laboratory Corporation of America Holdings operates as an independent clinical laboratory company worldwide. It operates in two segments, LabCorp Diagnostics (LCD) and Covance Drug Development. It offers various clinical laboratory tests, such as blood chemistry analyses, urinalyses, blood cell counts, thyroid tests, Pap tests, hemoglobin A1C and vitamin D products, prostate-specific antigens, tests for sexually-transmitted diseases, hepatitis C tests, microbiology cultures and procedures, and alcohol and other substance-abuse tests.
The company also provides testing services in the areas of women's health, allergy, diagnostic genetics, cardiovascular disease, infectious disease, endocrinology, oncology, coagulation, pharmacogenetics, toxicology, and medical drug monitoring; and esoteric testing, cancer diagnostics, and other complex procedures. In addition, it provides technology-enabled solutions, including a suite of applications to enable patients, healthcare providers, health systems, accountable care organizations, and insurers with convenient and secure access to LCD’s data and services, as well as billing for laboratory services. Further, it offers end-to-end drug development, medical device, and diagnostic development solutions from research to clinical development and commercial market access.
The company primarily serves managed care organizations, biopharmaceutical companies, physicians and other healthcare providers, hospitals and health systems, governmental agencies, employers, patients and consumers, contract research organizations, academic institutions, and independent clinical laboratories. Laboratory Corporation of America Holdings has collaborations with the Boston University, Columbia University, Duke University, Johns Hopkins University, The Mount Sinai Hospital, the University of Tennessee, Yale University, and QIAGEN N.V. The company was founded in 1971 and is headquartered in Burlington, North Carolinia.
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IndustryHealthcare
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No. of Employees61,000
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Website
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Jobs Posted3756
