The Global Risk Solutions (GRS) US Casualty Product team supports various technology and strategic initiatives aligned with US Casualty. As a member of the Product team, the Product Owner II, STP will work closely with operations and strategy teams to manage large, multi-year initiatives supported by technology within US Casualty and the broader GRS organization.
About the Role:
You will represent the voice of the customer and the organization through the delivery of business value that directly supports and advances GRS strategic goals. You will work closely with both business and technology stakeholders (including executive leadership) to define and prioritize features, ensuring alignment with customer needs and organizational goals. You will work to understand your customers` problems in detail and ensure the problems are clearly defined, prioritized and the applicable teams are focused on the most valuable work. The Product Owner II is responsible for communicating with stakeholders to ensure an aligned understanding of how the teams can provide the highest value to the customer through the lens of the portfolio. You will also collaborate with technology teams and architects across portfolios to develop a deep understanding of the technologies and systems they support.
Responsibilities:
* Collaborates to create product vision and alignment with strategic priorities with stakeholders. Contributes to the development of the portfolio vision.
* With the team, collaboratively accountable for developing and achieving product level KPIs. Manages product(s) with a moderate degree of strategy, scope, and complexity.
* Sets priorities and actively participates in team quarterly planning. Collaborates with Senior Product Owners to set priorities for portfolio quarterly planning.
* Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities.
* Works daily with the agile working group, clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy.
* Collaborates with IT and business leadership to align development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution. Resolves open issues/questions quickly and efficiently.
* Monitors and maintains the product health, supporting long-term product viability and efficiency, and balancing long and short term and costs with desired outcomes.
* Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product.
* Understands regulatory, compliance, and other industry constraints on the product and prioritizes accordingly. Negotiates with internal and external teams to ensure priorities are aligned across teams both within and outside the portfolio.
* Collaboratively builds the product roadmaps, contributes to strategy inputs from stakeholders. Influences stakeholder expectations for delivery of new capabilities, features, and functionalities.
* Communicates expected value and any changes in value to be delivered in each iteration (sprint, monthly, quarterly, etc.) based on the team-determined capacity.
* Leads customer-driven design and usability testing for the teams.Ensures a well-positioned product through market & industry analysis.
Qualifications:
* Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting.
* Experience in a Scaled Agile/SAFe environment strongly preferred.
* Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change.
* Able to influence a diverse group of stakeholders through strong leadership skills.
* Able to make difficult and quick decisions daily.
* Experienced problem solver with demonstrated ability to lead a team to push the solutions and progress.
* Experience in the insurance industry preferred.
* Knowledge of relevant products and portfolio preferred.
* Strong experimental mindset to drive innovation amongst uncertainty.
Boston, MA
Liberty Mutual Group, Inc., through its subsidiaries, provides insurance products and services for individuals, families, and businesses. It offers personal insurance for private passenger automobiles, homeowners, and other property and casualty insurance products; life insurance and annuities; term and permanent life insurance products and services; and specialty and commercial insurance products, including casualty, marine, construction, energy, directors and officers, trade credit, professional liability, aviation, property, and crisis management.
The company also provides property and casualty insurance products and services that include business owner’s policy and packages, commercial auto insurance, equipment breakdown insurance, excess liability insurance, general liability insurance, inland marine insurance, property insurance, reinsurance, specialty programs, surety bonds, third-party administration, umbrella insurance, employee benefits, and workers compensation insurance.
It serves agriculture, farm, building maintenance, construction, education, energy, financial services, food and beverage manufacturers, healthcare, hospitality, manufacturing, public entities, printing and publishing, real estate, religious organizations, restaurants, retail, transportation, and wholesale industries. In addition, the company provides risk control and claim services.
It offers its products online and through agents worldwide. Liberty Mutual Group, Inc. was incorporated in 1912 and is based in Boston, Massachusetts with additional offices worldwide. It also has operations in Latin America, Europe, and the Asia Pacific. Liberty Mutual Group, Inc. operates as a subsidiary of LMHC Massachusetts Holdings, Inc.