Job Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team one that makes better decisions, drives innovation and delivers better business results.

Job Title

Manager, Software Development Engineering

Overview:
Manage a group of developers, testers, and implementation specialists for a high-profile application connecting financial institutions with a wide range of domestic and global networks for transactions processing, disputes, clearing, and settlement.

You must have a drive to learn about new processing flows and have some experience in analyzing, researching, troubleshooting issues, and customers onboarding best practices. You will work in a high pace environment collaborating with senior engineers and Partner with business owners, development team, quality engineering resources, product owners, and project managers

Major Accountabilities:
Mange staff in the Switching Gateway program responsible for development, onboarding, setup, and configuration tasks.
Work in a group setting to setup new processes and tracking deliverables and timelines.
Engage and coordinate with multiple software vendors and ensure the quality of code being developed and delivered to Mastercard meets the agreed upon requirements.
Coordinate and oversee customers configuration and onboarding tasks across a wide range of groups and organizations
Responsible for gathering requirements, working with the team to define complexity levels, delivery timelines, and oversee implementation tasks.
Participate in defining automation needs. Work with a specialized team to develop solutions to improve on delivery time.
Ensure knowledge transfer of vendor technology to Mastercard staff.
Act as a liaison between US and global product staff and development team.
Support the collection and reporting of project and software metrics.
Participate in strategy setting sessions and assist with roadmap planning.

Desired Qualifications:
Bachelor's degree in Computer Science, Engineering or equivalent experience.
Advanced knowledge and understanding of customers implementation and testing needs along with procedures and processed for collecting information needed for setup and configuration.
Demonstrate MC Core Competencies
Comprehensive experience with payment flows, customers implementations, and a good understanding to payment gateway services.

Due to COVID-19, most of our employees are working from home. Weve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know were all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.