Job Description

Job Descriptions



Company Description

McDonalds new growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonalds will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.

Leading this tech revolution is McDonalds Global Technology organization made up of intrapreneurs who get to build really cool tech with scary smart people using the latest innovations like AI, IOT, and edge computing. We do this working along diverse, global teams who are always hungry for a challenge. Its bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.

As we have matured as an engineering organization and seen the demands for technology grow exponentially, were gearing up to deliver on the next set of opportunities for the business. We are building up an engineering team in house accountable for our strategic products. Well have diverse squads made up of engineers with traditional and specialized skillsets, both from internal engineers coupled with our partners, to help us flex with demand and solve technology innovation challenges done at an incredible scale.

Job Description
* Maintain, evolve and grow a newly implemented ADLC Analytics platform that supports a $250M+ portfolio.
* Partner with relevant stakeholders to extend our analytics platform into our SRE and Incident Management processes.
* Manage multiple vendors in an ongoing, multi-partner product roadmap of analytics evolution that will be managed in an Agile delivery process.
* Support senior leadership in defining and implementing metrics for items that include key business delivery initiatives, vendor management, operations and governance.
* Be the leading McDonalds SME for ADLC and technology analytics and measurement.
* Proactively analyze data to answer questions for stakeholders or out of self-initiated curiosity with a focus on what drives business performance and efficiency.
* Thought partner with the business on helping drive key critical metrics that align with business outcomes
* Develop impactful presentations and documents that provide a logical narrative.
* Communicate vision and strategy to a team of engineers and business partners through both strong written and oral communications.
* Evangelize platform with wide range of stakeholder to further establish a data driven culture at McDonald's.

Qualifications
* Minimum of 10 years of progressive experience in enterprise scale change management, program management or management consulting with an emphasis on the ADLC
* Adept at managing multiple stakeholders in the creation of managed reporting and self service analytics tools and platforms.
Proven track record of building executive to tactical, accountability and visibility reporting models.
* Experience in managing 3rd party vendors in the delivery of technology and analytics.
* Practitioner and evangelist of Agile and DevOps.
* Proven track record of change management in enterprise scale organizations.
* Passionate visionary who is adept at building consensus across cross-functional teams.
* Preferred candidates will be knowledgeable in leading edge restaurant technologies and innovation.
* Possess a tremendous level of intellectual curiosity.

Additional Information
McDonalds is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.

From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonalds, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

While most of us are working remote during COVID-19, we're excited to get back to our state-of-the-art headquarters in the booming West Loop of downtown Chicago! It's set up to be a global hub that cultivates collaboration:

* Take a class at Hamburger University
* Sample future items in our Test Kitchen
* Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you dont meet every single requirement!

McDonalds is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact recruiting.supportteam@us.mcd.com

McDonalds provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.