Job Description

Who We Seek

Do you have passion for helping customers achieve their financial goals?

Do you enjoy driving strategy, getting your hands dirty and can easily bridge the gap between digital and traditional financial services?

Do you thrive in change and feel passionate about driving organizational transformation?

Do you recognize the importance of a strong organizational culture and can motivate a fast-paced, results-oriented team that is technology enabled?

Are you a thinker, doer and cultural ambassador that can lead, learn and dig deep when required?

If so, we may have an exciting new opportunity for you at Prudential.

Specific Responsibilities

* Collaborate closely with senior leaders in the Digital organization, the Chief Marketing Office, and across Prudential to drive transformation and change-management.
* Orchestrate large-scale transformational initiatives across Customer and Digital team
* Partner with Digital and BU teams on creation and implementation of Digital North Star vision and strategy
* Help drive enterprise wide Customer first programs in partnership with VOC, Design, Insights and Analytics teams
* Enhance culture of data-driven decision making across Customer & Digital team, by connecting data & advanced analytics to ongoing initiatives to drive higher performance & improved outcomes
* Collaborate with Enterprise Marketing strategy team to manifest Digital strategy and align on Martech tool evolution to support digital journeys
* Collaborate with leaders across Customer and Digital team to enhance capabilities, processes, and skills (e.g., insights- & analytics-based marketing & decision making)
* Day-to-day operational responsibilities supporting Customer and Digital team and translating priorities into operational models to deliver on business outcomes
* Responsible for tight connectivity with US business strategy and success of embedded model.
* Management of Program management organization within Digital and Customer team to align to the most impactful initiatives
* Responsible for coordination at C and SVP/VP levels including information flow, processes, and identifying strategic gaps to ensure smooth execution of Prudentials priorities.
* Develop strategic presentations and help support internal and external communications and provide oversight of management performance routines, working across business lines.

Successful Candidate Profile:

* Bachelors degree in Finance, Marketing, Operations or equivalent; MBA preferred
* Minimum 15 years of experience in financial services preferably in a P/L role
* Deep financial services industry knowledge, and empathy towards customer needs
* Deep experience in driving digital/technology-led business transformations across financial services
* Excellent problem solver & analytical thinker, with a data-driven approach to addressing business opportunities & challenges
* Track record of driving business performance improvement in complex environments
* Excellent time management / organizational and negotiation skills
* Strong communicator, both internally and externally; works comfortably at the highest levels of the organization and manages stakeholders through clear written and verbal communications. Ability to synthesize disparate information and translate into cohesive and compelling vision/story
* Strong leadership skills in building, motivating, and operating a large and diverse team
* Ability to go deep into the details as warranted. Both a planner and a doer
* Stellar work ethic and history of being a self-starter. Strong ownership mentality with exceptional resourcefulness and drive for results
* Demonstrated track record as a strong collaborator who seeks to understand cross-functional viewpoints and individual business unit goals
* Problem solver who generates multiple solutions to issues and balances upside opportunity with downside risks to achieve positive results
* Team player who fosters a sense of urgency and demonstrates exceptional organization skills
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Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.

PEOPLE WITH DISABILITIES:
If you need an accommodation to complete the application process, which may include an assessment, please call (800) 433-8960, prompt 4 or email accommodation.h&w@prudential.com.

Please note that the above number and email are solely for individuals with disabilities requesting an accommodation. If you are experiencing a technical issue with your application or an assessment, please email careers@prudential.com to request assistance.