Job Description Req/Job ID: 1003420BR
Employing Entity: Transform SR LLC
Employment Category: Regular, Full-time
Job Function: Facilities/Maintenance
Store ID: 25008: Sears Carpet -Buffalo Grove IL
$3,000 Sign on Bonus may apply to qualified applicants!
The Sr Carpet Technician is responsible for providing quality carpet and upholstery cleaning and other related services to customers. This position supervises Technicians on all pre-assigned jobs, as well as additional services purchased by the customer while in the home. Job Requirements JOB DUTIES/RESPONSIBILITIES:
* Ensures safe driving of Company vehicles to the next scheduled appointment
* Surveys and discusses in detail with the customer any services to be completed
* Explains and sells as many additional services that the customer may desire, including additional carpet and upholstery cleaning, carpet protector, deodorizer and spotter
* Ensures that all pre-assigned jobs are successfully completed
* Completes and reviews invoices with the customer and secures payment for service
* Determines the Technician has properly secured all equipment in truck
* Telephones the next customer to alert them of time of arrival and shares with dispatch
* Remains constantly aware during the course of the day of supervisory responsibility toward the Technician to proper training to complete job assignments
* Completes all paperwork upon returning to the branch, and turns in all invoices, payments and charges to designated person
* Assists the manager with the on-the-job training and development of new Technicians
* Performs other duties as assigned
JOB REQUIREMENTS:
* High school diploma or equivalent
* 1-2 years of related experience
* Valid Driver License for the State of employment
* 18 years of age or older
REQUIRED SKILLS:
* Ability to maintain a good driving record in compliance with Company requirements
* Ability to remain informed of current industry knowledge
* Good customer service techniques, including follow through on all matters of sale, with adept use of a full range of proven selling
* techniques
* Ability to develop and maintain positive relations with fellow Associates and external customers, and to assist a wide range of
* individuals in a variety of functions
* Ability to be a team player
* Good verbal and written communication skills
* Ability to remain in good physical condition with no history of back problems
* Ability to lift 50 lbs. on a regular basis
HomeServices
25008
Hoffman Estates, IL
Sears Holdings Corporation operates as an integrated retailer in the United States. It operates in two segments, Kmart and Sears Domestic. The Kmart segment operates retail stores that offer a range of products, including consumer electronics, seasonal merchandise, outdoor living, toys, lawn and garden equipment, food and consumables, and apparel; and in-store pharmacies. It provides merchandise under the Jaclyn Smith, Joe Boxer, Route 66, Cannon, Adam Levine, Levi's, Lands' End, and Craftsman labels; Sears brand products, such as Kenmore and DieHard; and Kenmore-branded products. As of February 3, 2018, this segment operated approximately 432 Kmart stores. The Sears Domestic segment operates stores that provide appliances, consumer electronics/connected solutions, tools, sporting goods, outdoor living, lawn and garden equipment, apparel, footwear, jewelry, and accessories, as well as automotive services and products, such as tires, batteries, and home fashion products.
It also offers parts and services to builders, developers, designers, and commercial and residential customers; parts and repair services for appliances, lawn and garden equipment, consumer electronics, floor care products, and heating and cooling systems; home improvement services, such as siding, windows, cabinet refacing, kitchen remodeling, roofing, carpet and upholstery cleaning, air duct cleaning, and garage door installation and repair; and protection agreements and product installation services. This segment provides merchandise under the Kenmore, DieHard, WallyHome, Bongo, Covington, Simply Styled, Everlast, Metaphor, Roebuck & Co., Outdoor Life, and Structure brands, as well as under the Craftsman, Roadhandler, and Levi's, brands.
This segment operated 547 full-line stores and 23 specialty stores. Sears Holdings Corporation was founded in 1899 and is based in Hoffman Estates, Illinois. On October 15, 2018, Sears Holdings Corporation along with its affiliates, filed a voluntary petition for reorganization under Chapter 11 in the U.S. Bankruptcy Court for the Southern District of New York.