Lead, Customer Service
Posted on: 26 Mar 2021
Chippewa Falls, WI
Job Description
At SpartanNash, we deliver what our guests want, when they want it fast and friendly. We take pride in service excellence and enjoy providing a great customer experience. There are many retail employers, but not all offer a place where you can learn, grow and thrive. Thats why SpartanNash is a cut above the rest.
Location:
17158 County Hwy J - Chippewa Falls, Wisconsin 54729-7114
Job Description:
Position Summary:
Responsible to provide and maintain high standards of customer service in the department; may include leading and directing activities within the direction of the Department Manager and operations to ensure that the work shifts of the associates working contribute to the financial best interest of the store. Complete all other duties as assigned in a timely manner.
Career Framework Job Level: R3
Education:
High School Diploma or equivalent (GED)
Experience:
Relevant experience preferred, Proficiency developed through work experience and on the job training
Responsibilities:
Limited supervision
Works within a range of processes and procedures
Informal resources for less relevant experienced team members
Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.
SpartanNash is a certified Military-Friendly employer. Veterans are encouraged to apply!
We are not able to sponsor work visas for this position.
SpartanNash is proud to take care of the people who take care of our business through our robust and competitive Total Rewards benefits package. Learn more here.
SpartanNash is an Equal Opportunity Employer who celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.
SpartanNash
Byron Center, MI
SpartanNash (SPTN) is a Fortune 400 company and the sixth largest food distributor in the United States. We also are a leading distributor of grocery products to U.S military commissaries.
Headquartered in Grand Rapids, Mich., SpartanNash has corporate offices in Minneapolis, Indianapolis and Norfolk, Va. We currently operate more than 155 corporate-owned retail stores in nine states and distribute to more than 2,100 independent locations throughout the country.
Our retail banners include Dan’s Supermarket, D&W Fresh Market, Econofoods, Family Fare, Family Fresh Market, Forest Hills Foods, Fresh City Market, Martin’s Super Markets, No Frills, SunMart, Supermercado Nuestra Familia, ValuLand and VG’s.
We operate 11 wholesale distribution centers and seven military DCs. Our military operations also serve the District of Columbia, Europe, Cuba, Puerto Rico, Bahrain, Djibouti and Egypt.
SpartanNash also offers premier fresh produce distribution and fresh food processing through our Caito Foods Fresh Kitchen and Fresh Cut operations, and BRT’s managed freight business specializes in dry and refrigerated freight services for produce and perishable goods.
Our vision is to be a best-in-class business that feels local, where relationships matter. We are guided by our core values of customer focus, innovation, patriotism, teamwork, respect, integrity, accountability and celebration and fun. The key to our success is our family of nearly 19,000 associates, who put our customers, consumers, communities and their co-workers first, each and every day.
Giving back is part of our commitment. In 2017, we donated 5.4 million pounds of food to help fight hunger and collaborated with community partners around the country to advance education and vital services. We also supported the communities we serve through our corporate giving initiatives and volunteered thousands of hours with our community partners.
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IndustrySales/Retail
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No. of Employees11,950
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Website
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Jobs Posted1449
