Job Description

Purpose of Job

We are currently seeking a talented Director Business Strategy and Planning for one of the following locations: San Antonio, Phoenix, Plano, Tampa or 100% Remote Work Environment.

Accountable for leading a team of strategic planning professionals that execute initiatives, including analysis, oversight and support of business strategy development. Works closely with Executive Management to create, communicate, execute and sustain the strategic business plan that are aligned with USAA Strategy and the Transformation Plan. Provides insight to industry best practices and competitive analysis to support business plan.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

USAA Careers World Class Benefits (31 seconds)
Primary Responsibilities:

* Identifies and manages existing and emerging risks that stem from business activities and the job role.
* Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
* Follows written risk and compliance policies and procedures for business activities.
* Leads Executive council member(s) and/or senior executives in the development of short and long-term strategic business goals and vision, encourage high-level strategic thinking, and support development of business-unit and functional strategies.
* Facilitates, influences, collaborates and establishes accountability across senior leadership for strategic direction, planning and action.
* Accountable for the development, execution, and maintenance to the policies, standards and procedures as it relates to the USAA strategy framework.
* Oversees critical risks associated with their business objectives and activities to ensure they adhere to and support Enterprise Risk Management Framework.
* Matures and facilitates the strategy management process in alignment with CoSA Strategy to drive a robust capability in strategy formulation, strategy management, performance management processes and deliverables in coordination with 1st and 2nd line.
* Responsible for the identification and oversight of the required planning budget for the organization to include financial management and adherence and tracking against the approved budget.
* Conducts business strategy reviews to set the business/CoSA growth strategy and assesses progress of strategy achievement
* Oversees a team of employees responsible for supporting the development and communication of business plans; drives accountability and provides guidance to team members through performance management and development.
* Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

Minimum Requirements:

* Bachelor's Degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree (12 years of experience in lieu of a degree).
* 8 years of directly related business planning consultation experience to include experience leading the development of business strategy for short-term and/or long-term goals.
* 3 years of direct team lead or management experience.
* Experience influencing and managing communication to senior executives, internal colleagues through concise, official and regular updates on status, progress, strategies and roadmaps.
* Strong level business acumen in financial services or related industry, and a proven ability to balance strategic thinking with practical implementation skills.
* Extensive experience working with clients/customers to realize business issues and develop a strategy for the businesss direction from the gathered insights.

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Preferred Experience:

* Past banking experience of at least 3yrs +
* Past experience related to fintech innovation and product strategy planning
* Experience with voice of member (or similar) measurement and reporting, complaint tracking & trending, user satisfaction tracking & analysis
* Strategy & roadmap development in digital banking/digital products
* Experience in establishing business & risk measurements/indicators to track against goals & risk appetite
* Experience in delivering executive-level reporting and presenting to senior leadership
* Working knowledge and past leadership in an agile execution environment (SAFe)
* Demonstrated leadership working across multiple management teams/leaders to ensure execution and timely reporting

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $117,600 - $211,700*( this does not include geographic differential it may be applied based on your work location)

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards

Relocation assistance is not available for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement) or must have managers approval prior to posting.

Last day for internal candidates to apply to the opening is 03/31/2021 by 11:59 pm CST time.

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