Job Description

Requisition ID: 276610
Work Area: Finance
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. Thats why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because its the best-run businesses that make the world run better and improve peoples lives.

The Global Finance Shared Services (GFSS) belongs to one of the main pillars of Global Finance which is Global Finance Infrastructure. GFSS environment allows SAP to maximize the efficiency and effectiveness as well as quality of the Finance processes while delivering global end to end process standards.

Within GFSS Cash Collections team for North America and CBG is responsible for collecting regions receivables. The focus is reduction of % invoices overdue & DSO, and the improvement of Cash Flow by driving timely settlement from customer using standardized processes and tools.

The department maintains a strong focus on customer experience, in order to do this, will engage with other relevant departments within the company to resolve disputes and inform about necessary impairments. It provides timely and relevant reporting and supporting projects.

Task description:

* Handling a portfolio of 100 to 200 customers with open receivables.

* Analysis and resolution of issues due to lack of payment

* Managing customers inquiries (external and internal customers)

* Interaction with different departments of the organization.

* Negotiation of installment plans and debt resolution.

* Full accountability of self-portfolio.

* Generate reconciliation reports in excel files for customers, with actions taken and next steps.

* Promote continue improvement and support to projects.

Skills

* Intermediate-Advance English language skills.

* University Degree. Finance background preferred.

* ISP / CMS / CRM expertise is a big plus.

* Proactive and social personality. Ability to work in team.

* Detail oriented, organized and solution focus.

* Collection background needed.

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If youre searching for a company thats dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment apply now.

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

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