Job Description

Senior Advisor, Global eComm Analytics Tools and Command Center

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We cant wait for you to discover this for yourself as the Senior Advisor, Global eComm Analytics Tools & Command Center on our team in Round Rock, Texas.

The Senior Advisor will report to the Senior Manager of Global eComm Analytics & Business Intelligence and will be a part of a top analytics team to drive Dell.com global and country-level business planning, analysis, insights and eComm intelligence. Dell.com is developing an intra-day real time reporting and analytics capability called Command Center to make more rapid business decisions and accelerate online growth. In this role, you will lead the Dell program management for Command Center, including owning the project schedule, working with our 3rd party analytics consulting partner, identifying business requirements, managing UAT and launch, and continuously improving the capability. This will begin with an executive dashboard, then extend to a detailed analyst dashboard with robust drill down capabilities for up to 90 eCommerce metrics reported in increments as recent as 1 minute. In addition, you will support the Global eComm Analytics team with new tools and capabilities to deepen our eCommerce insights.

You will:

* Program Manage Dell.com Command Center

* Work in partnership with Dells 3rd party consulting partner, the Dell Data Sciences team, IT teams, and other internal organizations critical to project success

* Collect business requirements and prioritize metric releases

* Manage pre-releases for evaluation, user acceptance testing, and all launch materials and activities for the Command Center executive dashboard, analyst dashboard and ongoing releases

* Gain expert knowledge in over 90 metrics to be included in Command Center

* Partner with Dell.com Global eComm and Regional teams on prioritized future requirements of Command Center

* Present Command Center program updates to the Director and VP levels

* Identify new tools and capabilities that can be utilized by the Dell.com Global analytics team to provide deeper analytics insights into the Dell.com business

* Secure support and funding to onboard new analytics tools

* Participate with IT in launching new analytics tools

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Heres what we are looking for with this role:

Essential Requirements:

* 5+ years of experience in eCommerce analytics functions minimum required

* 8+ years of experience in marketing and eCommerce

* Strong program management skills demonstrated through successful completion and launches

* Experience with web analytics tools: Adobe Analytics/Site Catalyst, Omniture, Splunk, Acoustic, Clicktale/ContentSquare, Clickstream and more.

* Understanding of how companies track industry standard eCommerce metrics and their data sources.

* Experience using visualization software (Tableau, Power BI).

* Demonstrated cross-functional organizational agility; ability to connect with both business and IT teams

* Strong partnership skills working with business leaders and influencers on a daily basis

* Strong ability to influence others using command skills to support your recommendations

* Proven ability to drive new initiatives and deliver results with significant business impact

* Can develop professional presentations to clearly communicate across the organization and up to Director and VP levels

Heres our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. Were proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

Whats most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didnt stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of whats next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Application closing date: 26 Feb 2021

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.