Your Opportunity
The Investor Services Onboarding Team supports onboarding for our retail Investor Services Organization, including Client Service & Support and the Branch Network.
What you are good at
The IS Onboarding Sr. Specialist will provide support that focuses on initial onboarding and ongoing support for the majority of the Investor Services Groups and focus on:
* Navigating internal systems to execute on a set of tasks required to onboard new employees
* Assisting in addressing onboarding related issues and proposed enhancements
* Developing and maintaining strong internal relationships with key partners
* Communicating effectively with new hires, hiring managers and key partners
* Assisting in identifying, assessing, and implementing improvements to the core process
* Responding to inquiries to the Branch Onboarding email box
* Assisting with ad hoc projects to support business needs
* Delivering outstanding business results
What you have
* Minimum of 3 years of experience in financial services
* Minimum of 3 years of experience in project management
* Full commitment and passion to serving the needs of clients, employees, and shareholders
* High focus on execution and business-accountability
* Strong problem solving skills with the ability to identify opportunities in processes flows
* Proven analytical skills with a level of attention to detail in order to adhere to policies, procedures and guidelines
* Ability to gain the respect, trust, and support of leadership, partners, and peers
* Superior written and verbal communication skills, including being able to synthesize data, develop recommendations, and influence partners
* Advanced technical skills, including proficiency in MS Office and the aptitude to learn new programs, as well as easily utilize multiple applications simultaneously
* Working knowledge of SALESFORCE, MYIT, MYACCESS
* Ability to work with minimal oversight of day to day responsibilities
* Active FINRA Series 7 & 63 (or 66) licenses preferred; but not required
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Schwab is committed to building a diverse and inclusive workplace where everyone feels valued.
The posted salary range describes the minimum to maximum range for this job description in the state of Colorado. The salary range is posted in accordance with the Colorado Equal Pay for Equal Work Act. The salary range for this same position may be lower or higher in markets outside of Colorado.
As an equal employment opportunity employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. (Please click here to see policy.)
Schwab is also an affirmative action employer, focused on advancing women, minorities, veterans, and individuals with disabilities in the workplace.
We believe diversity and inclusion are part of our success as a company and our purpose of serving every client with passion and integrity.
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The Charles Schwab Corporation provides a full range of brokerage, banking and financial advisory services through its operating subsidiaries. Its broker-dealer subsidiary, Charles Schwab & Co., Inc. (Member SIPC), offers investment services and products, including Schwab brokerage accounts. Its banking subsidiary, Charles Schwab Bank (member FDIC and an Equal Housing Lender), provides deposit and lending services and products. Access to Electronic Services may be limited or unavailable during periods of peak demand, market volatility, systems upgrade, maintenance, or for other reasons.
Our purpose is to champion every client's goals with passion and integrity. This purpose drives us to help our clients take ownership of their financial futures, helping people at all levels of income and every stage of life, because investing for the future is one of the most important things people can do for themselves and their families. We believe it is critical to the health of our communities and to our society.