Job Description

Job Description

Responsibilities

Hill Crest Behavioral Health Services is the only free-standing, full-service psychiatric hospital in the Greater Birmingham, Ala area. Hill Crest's campus-like setting provides an active, positive treatment environment for patients and their families. Drawing from a rich tradition in treating psychiatric illness for more than 80 years, Hill Crest remains on the cutting edge of new developments and offers a full continuum of care for both inpatient and outpatient: acute child, adolescent, and adult. Hill Crest Behavioral Health Services also offers residential treatment for adolescents (ages 12 - 17) from Alabama and other states in need of long-term treatment, due to severe behavioral, emotional and/or family problems.

To learn more visit: https://www.hillcrestbhs.com/

Hill Crest Behavioral Health is currently seeking an energetic and dynamic professional to join our team as a Receptionist. Performs primary focused Receptionist duties to include supportive clerical tasks as assigned.

*SHIFT - Every Other Weekend 2:30pm - 9:30pm

Job Duties/Responsibilities:

* Demonstrates ability to coordinate hospital communication
* Answers all calls in a prompt and courteous manner
* Routes all calls to appropriate destination
* Has knowledge of fire control panel and adheres to policies and procedure
* Courteously greets all visitors entering the facility
* Notifies inpatient units of visitors outside of regular hours
* Notifies appropriate persons when scheduled appointments arrive
* Appropriately distributes hospital mail
* Schedules use of hospital meeting rooms
* Maintains visitor sign-in logs
* Maintains confidentiality
* Keeps visitor card current on all inpatients
* Allows only appropriate persons access to inpatient unit
* Creates various Word, Excel documents as needed
* Assures all callers/visitors have correct patient ID number
* Has knowledge of Hospital codes
* Call and Document Hospital codes as they occur
* Keep facilities keys secured at all times

Qualifications

*SHIFT - Every Other Weekend 2:30pm - 9:30pm

Required Knowledge, Skills and Abilities:

* High School diploma or equivalent required.
* Knowledge of all phases of telephone and telecommunication services
* Ability to handle light typing and clerical duties
* Knowledge of Computer Applications
* Positive guest relations demeanor
* Experience and workable knowledge of general office procedures
* New hires are required to attend 1 full week of New Employee Orientation on day shift, normally 8:30 am - 4:30 pm Monday through Friday.
* Must successfully pass background check (includes criminal history, Child Abuse and Neglect Registry, and ABI/FBI fingerprint check) and drug screen.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

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