Job Description

About Raymond James:

Founded in 1962, Raymond James Financial, Inc. is a Fortune 500 diversified holding company providing financial services to individuals, corporations and municipalities through its subsidiary companies engaged primarily in investment and financial planning, in addition to capital markets and asset management. Headquartered in Florida, Raymond James Financial has approximately 8,000 financial advisors in 3,000 locations throughout the United States, Canada and overseas. With 130 consecutive quarters of growth and Service 1st culture, Raymond James Financial aims to be the premier alternative to Wall Street.

About the role:

Raymond James Information Security is seeking an Operations Supervisor to direct the daily operations of the IAM Operations team within the Identity and Access Management group. This is challenging leadership role, leading a team of analysts and security access specialists owning manual access administration. Responsibilities include leading the team, quality and efficiency metrics, light project management, and delivery of high-quality services.

Essential Duties and Responsibilities:

Implements department policies and procedures; reviews for relevance and monitors associates to ensure compliance.
Ensures team members maintain necessary documentation for assigned systems, projects and tasks.
Analyzes application security to ensure standard or preferred methods are followed.
Acts as intermediary and facilitator to help resolve ongoing and/or complex technical issues.
Creates team goals that align with the Information Technology (IT) and IT Security strategies.
Manages the daily workload and distributes assignments to associates based on varying skill sets and abilities.
May participate in or lead small to medium sized department projects.
Plans, assigns, monitors, reviews, evaluates and leads the work of associates.
Performs other duties and responsibilities as assigned.

Qualifications

Qualifications:

Minimum of a Bachelor's degree in Computer Science, MIS, Business or related degree and five (5) years of relevant experience including supervisory or leadership experience or combination of education, training and experience.
Strong oral, and written communication skills.
Financial services industry experiences a plus.
Experience and skill in the concepts, practices, and procedures of all aspects of Information Security.
May occasionally work a non-standard shift including nights and/or weekends and/or have on-call responsibilities.

Licenses/Certifications:

Certified Information Systems Security Professional (CISSP) or Systems Auditor (CISA) preferred.