ED Treatment Area Coordinator -24 hour Saturday, Sunday, & Monday - Day or Evening
Posted on: 20 Mar 2021
Boston, MA
Job Description
General Summary
Provides clerical and reception support functions in the ED. Quick registers patients, submits bed requests, coordinators admission and logs discharge of patient from ED and ED systems. Answers all telephone calls and responds accordingly. Must be sensitive to patient needs and responsive to medical and nursing staff needs. Receives patients%27 relatives and visitors and directs them to the appropriate individual(s). Provides administrative support as needed to ED clinical staff. Prioritizes and multi-tasks in a hectic environment.
Skills/Abilities/Competencies
* Sound judgement and critical thinking
* Ability to prioritize and handle multiple tasks in a very busy environment
* Strong organizational and follow-through skills
* Accuracy and attention to detail
* Strong customer service and interpersonal skills
* Strong communication skills
* Must be flexible and able to function within a team
* Ability to maintain composure in stressful circumstances
* Basic computer skills and/or facility to learn computer skills required for MS Outlook, EDIS, EPIC, etc.
Education
* High School diploma or GED required
* Associate/Bachelors degree preferred
Experience
* Health care setting preferred
* 1 year related work experience preferred
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.
EEO Statement
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged
Massachusetts General Hospital
Boston, MA
Massachusetts General Hospital (Mass General or MGH) is the original and largest teaching hospital of Harvard Medical School and a biomedical research facility located in the West End neighborhood of Boston, Massachusetts. With 25,000 employees it is one of the world's largest hospitals by number of staff. It is the third oldest general hospital in the United States. With Brigham and Women's Hospital, it is one of the two founding members of Partners HealthCare, the largest healthcare provider in Massachusetts.
Massachusetts General Hospital conducts the largest hospital-based research program in the world, with an annual research budget of more than $900 million. It is currently ranked as the #4 best hospital in the United States by U.S. News & World Report and #6 in the world by Newsweek. In November 2017, The Boston Globe ranked MGH 5th place of top workplaces, of Massachusetts companies with over 1,000 employees; this was up from 6th place in 2016.
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IndustryHealthcare
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No. of Employees25,000
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Website
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Jobs Posted730
