LifePoint Health, Inc.

Patient Access Representative I - PRN (as needed) in Hickory, NC at Frye Regional Medical Center

Posted on: 20 Mar 2021

Hickory, NC

Job Description

Job Description

Frye Regional Medical Center

Provide exemplary Customer Service

Greet patients in a friendly tone

Assign the correct medical record number and notify HIM for any duplicate patient records

Register patient by obtaining and entering accurate demographic information at designated workstation or at bedside.

Records insurance information, verify benefits and eligibility

Explain benefits to the patient and/or family member as needed

Obtain insurance and photo identification card copies

Assign insurance plans accurately

Scan appropriate order into the correct patients account

Verify and/or obtain prior authorization if needed

Ensure charts are completed and accurate

Welcome patient and family members in a professional manner.

Relays information between patients, family members, and clinical staff as needed

Updates demographic information as needed

Obtain signatures on documents needed to complete the registration process.

Assists patients during the checkout process by calculating and collecting a payment information and posting payments accordingly

Meet performance of productivity and quality expectations

Job Requirements

Education

High school diploma or GED required

Experience

One year of related experience preferred.

LifePoint Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans status or any other basis protected by applicable federal, state or local law.

LifePoint Health, Inc.

Brentwood, TN

Across our network and at our Health Support Center, we are united by a shared mission and vision, core values and guiding principles that drive everything we do and inform our approach to patient care, quality and how we do busine. We know that to achieve our vision of creating places where people choose to come for healthcare, physicians want to practice and employees want to work, we must organize around the right strategies. At LifePoint, our strategies are simple and enduring. 

Our Operating Groups

LifePoint's facilities and practices are divided into four operating divisions: Eastern, Central, Mountain and Western. Each of these divisions has a leadership team that mirrors a hospital's leadership team, including a president and dedicated physician and provider leadership resources. 

Our Health Support Center

Our Health Support Center (HSC), in Brentwood, Tennessee, has subject matter expertise in every area of healthcare operations and provider services. The HSC is organized to bring resources to bear across the continuum of care, from before a patient accesses healthcare services to after they are sent home, while keeping quality and compliance at the center. 

On a daily basis, our group leaders and subject matter experts are working with our local markets to help develop and implement the right strategies that ensure healthcare thrives in their communities. 

Our Physicians

Physicians are a critical access point to care in our communities. We work to build and maintain collaborative relationships with both our employed physicians and a broad network of affiliated providers, and we provide a full spectrum of practice management and physician support to help secure the delivery of quality care today and for the future.

 

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