Relationship Manager
Posted on: 20 Mar 2021
Downers Grove, IL
Job Description
Highland Oaks 2 (35010), United States of America, Downers Grove, Illinois
Relationship Manager
Are you a natural born people person who thrives on cultivating relationships with others? Does being a strategic thinker strike a chord with you? Look no further; a Relationship Manager Associate at Capital One is the opportunity for both! This role will facilitate strong partnerships with dealers and sales managers while providing high level customer service to our internal Auto Finance business. You will be influencing 60-80 dealerships, building positive relationships with them while supporting the outside sales managers. A Relationship Manager will also be the first line of contact for Capital One Auto Finance (COAF) involving issues in underwriting and funding. Furthermore, the Relationship Manager makes outbound phone calls to dealers to capture their business for COAF, while also taking inbound calls from the dealers to strategically analyze their potential territories resulting in a game plan to achieve a target goal. A Relationship Manager will monitor and make adjustments to the plan as the month progresses to achieve the desired goals.
General Responsibilities:
* Cultivate stellar relationships with our dealerships.
* Optimize communication skills by creating strategic deals and goals with dealerships over the phone.
* Review the structure in underwriting for COAF
* Guide the deals in house for funding.
* Analyze territory production goals.
* Partner successfully with peers and teammates to efficiently achieve operational alignment and mutual objectives.
Basic Qualifications:
* High School Diploma, GED, or equivalent certification
* At least 1 year of experience in Financial Services or at least 1 year of Business to Business Sales experience.
Preferred Qualifications:
* Bachelors Degree in Business.
* At least 2 years experience in Auto Finance.
* At least 2 years experience in Customer Relations.
* At least 5 years experience in Customer Service.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One
McLean, VA
Capital One Financial Corporation operates as the bank holding company for the Capital One Bank (USA), National Association; and Capital One, National Association, which provides various financial products and services in the United States, the United Kingdom, and Canada. It operates through three segments: Credit Card, Consumer Banking, and Commercial Banking.
The company offers non-interest-bearing and interest-bearing deposits, such as checking accounts, money market deposit accounts, negotiable order of withdrawals, savings deposits, and time deposits. It also provides credit card loans; auto, home, and retail banking loans; and commercial and multifamily real estate, commercial and industrial, and small-ticket commercial real estate loans. In addition, the company offers credit and debit card products; online direct banking services; and treasury management and depository services.
It serves consumers, small businesses, and commercial clients through the Internet and mobile banking, as well as through Cafés, ATMs, and branches located in New York, Louisiana, Texas, Maryland, Virginia, New Jersey, and the District of Columbia. Capital One Financial Corporation was founded in 1988 and is headquartered in McLean, Virginia.
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IndustryBanking/Financial Services
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No. of Employees48,800
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Website
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Jobs Posted1924
