Nationwide Mutual Insurance

Consultant, Digital Product Analyst - Mobile

Posted on: 19 Mar 2021

Columbus, OH

Job Description

If you're passionate about helping a Fortune 100 company drive their strategy forward through innovative product development and advancing strategic partnerships to protect customers (and their pets), then Nationwide's Strategy and Corporate Development Office might be the place for you!

This role will be a member of the Mobile Digital Product Team supporting the flagship mobile application.

The ideal candidate would have the following skills:

* Mobile industry expertise

* Driven by analyzing data to make recommendations

* Critical thinking

* Strong relationship building

* Ability to influence others

Compensation Grade: G3

Job Description Summary

If youre passionate about fueling growth, driving brand choice and solving needs in ways that cant even be imagined, then Nationwides Marketing & Emerging Businesses Group could be the place for you!

Do you want to be a part of a team that aspires to become the next digital leader in its industry? Are you an entrepreneur at heart? Can you pivot quickly, be agile and think on your feet? If so, then lets talk. Nationwide is a protection company enabled by technology, and we want to hear from you if you care about:
Collaborating with and coordinating efforts among multiple agile teams across several lines of business that are responsible for creating digital products and solutions
Using research and industry/competitive analysis to prototype and test
Keeping up on the latest digital trends as well as customer needs and behaviors

Job Description

Reporting Relationships: Director, Digital Product Management

Core Duties and Responsibilities:

* Conducts detail customer and Nationwide product impact analysis across a variety of digital products, business lines and competitor sets. Is expected to provide Product Managers and Product Owners with recommendations and POVs based on analysis and insights.
* Plans and coordinates usability research and analyzes results with the Digital Product Manager and Owner and partners with User Experience to create prototypes and conduct user testing.
* Conducts competitive analysis on customer digital product landscape and business segment specific competitors across multiple lines of business and experiences. Is expected to present findings and recommendations to Product Managers/Product Owners.
* Conducts current state business landscape analysis including people, process, technology assessments plus future state business analysis across multiple lines of business, products, experiences and/or audiences. Provides recommendations to the Product Manager and/or Product Owner and agile team.
* Acts as a source of expertise for direction, mentoring and guidance for less experienced Product Analysts.

Typical Skills and Experiences:

Experience: Typically 8+ years experience in delivering customer-facing digital solutions, internet sales, web site or web application development and/or research. Experience with agile delivery methodologies and product management/owner principles. Project management in an internet sales environment required.

Education: Undergraduate studies in business administration, digital marketing, human-computer interaction, user experience, computer science related field

License/Certification/Designation: Property/Casualty insurance and/or Life/Health/Accident/Variable Annuities licensing and/or FINRA 6 & 26 Securities registration, CLU, CPCU, CPU, FLMI certifications will be helpful.

Knowledge: Expert knowledge of insurance and investment securities products and services. Understanding of agile planning practices a plus. User experience knowledge a plus. Knowledge of Microsoft Windows Programs including Word, Excel, and PowerPoint. Proven knowledge of internet technologies and website management.

Skills: Command of verbal and written communication skills and expert ability to analyze qualitative and quantitative information; expert ability to summarize findings and develop recommendations and POVs that influence the strategic vision and multi year roadmap for any given digital product or experience. Strong presentation skills required to clearly and concisely communicated findings and recommendations to all levels of leadership including senior leaders. Ability to work independently and manage large complex analysis tasks that cross several disciplines e.g. competitive analysis, user testing and research, etc.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring managers leader and HR Business Partner.

Values: Regularly and consistently demonstrates the Nationwide Values and Guiding Behaviors.

Job Conditions:

Overtime Eligibility: Exempt (Not Eligible)

Working Conditions: Normal office environment.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Nationwide Mutual Insurance

Columbus, OH

Nationwide Mutual Insurance Company, together with its subsidiaries, provides insurance and financial services for individuals and businesses in the United States. It offers homeowners, renters, condo, private client, flood, auto, motorcycle, snowmobile, car, ATV, RV, boat, personal watercraft, scooter, life, pet, dental umbrella, identity theft, accident, specialty liability, travel, and wedding insurance products; investment and retirement solutions, such as annuities, mutual funds, exchange traded funds, life insurance, and retirement plans; and banking services, including checking, savings, individual retirement, and money market accounts, as well as certificates of deposit; mortgage, factoring, and equipment financing services; and home, auto, and personal loans.

The company also provides business insurance products comprising business owner’s policy, liability, auto, workers' compensation, property, and excess and surplus. In addition, it provides back-office administrative support services, pensions, and long-term savings plans. The company was formerly known as Farm Bureau Mutual Automobile Insurance Company and changed its name to Nationwide Mutual Insurance Company in 1955. Nationwide Mutual Insurance Company was founded in 1925 and is headquartered in Columbus, Ohio.