Job Description

COMPANY OVERVIEW:

For over 235 years, Bank of New York Mellon (BNY Mellon) has been at the center of the global financial markets, providing the worlds leading institutions the tools, capabilities, and services to be distinctive investors. BNY Mellon has approximately $16.5 billion in revenues and a 23% return on tangible common equity.

BNY Mellon is a leader in the world of investment services and investment management, and our businesses support the full range of stakeholders of the financial system including:

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* Managing the custody of approximately $37 trillion financial assets of the worlds leading institutional investors, hedge funds, sovereign wealth funds, and corporates
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* Investing approximately $2 trillion as one of the largest global asset managers across a wide range of asset classes
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* Providing collateral, liquidity, and funding for the worlds largest banks through our markets franchise
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* Serving family offices and high net worth individuals through our wealth management franchise
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* Providing a full suite of solutions to advisors, broker-dealers, family offices, hedge and '40 Act fund managers, registered investment advisor firms and wealth managers
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* Advising large global corporations on a range of trust and other solutions
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* Providing integrated managed data services to asset managers

JOB DESCRIPTION:

Performs routine and non-routine client service and KYC(Know your customer) support functions within Treasury Services. Interacts with internal organizational units/teams and external clients to ensure timely/efficient onboarding functions. Processes KYC related requests by following established procedures, answers inquiries, and resolves problems or issues. Manages situations that may require adaptation of response or extensive research according to client response. Escalates more complex situations to senior colleagues/management. Integrates area knowledge with understanding of industry standards and practices to provide solutions to internal and external clients. Performs complex operational tasks. May be responsible for allocating and checking work of team members. May be responsible for specific supervisory review and approval actions. Contributes to the achievement of team objectives and may be assigned different projects regarding client experience, innovation, AML, sanctions, reporting, among others.

Qualifications

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* Bachelors degree or the equivalent combination of education and experience is required
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* 3-5 years of total work experience preferred
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* Experience in client-facing or project management roles preferred