H&R Block

Business Analyst - Learning

Posted on: 15 Mar 2021

Kansas City, MO

Job Description

What you'll do...

Solve Problems- Work on teams to design, develop and implement HR Systems.   
Make a difference- Introduce system enhancements and user experience improvements
Be a leader- facilitate requirements gathering, design sessions, solution construction and refinement, champion quality, deploy/roll out system initiatives,  Work with other passionate team members on bold initiatives.  We make a difference.
Showcase your ambition- Learn new technologies and develop existing competencies.          

About…

Assisting with daily production support activities for assigned systems
Work with stakeholders to understand needs and assist with development plans for meeting those needs
Assist with the development of project charters, scope documents, conceptual design documents, test plans, and project workplans/timelines.
Assist with activities during requirements definition, design, construction and testing phases of projects.
Assist with the development and delivery of user training on system(s) functionality.
Create and deliver periodic status reports.

What you'll bring to the team...

3 years Minimum related work experience
Bachelor’s degree with emphasis in Engineering, Computer Science, Systems Development, or related area or equivalent combination of education and work experience
Knowledge of Human Resource practices/processes preferred 
Strong technical aptitude and be familiar with working on back end product setups, change control, data mapping, reporting, vendor management and user security
Experience working in a DevOps on an Azure platform is a plus
Demonstrated decision making, analytical and problem-solving skills
Strong facilitation and collaboration skills

It would be even better if you also had...

Experience with a structured methodology
Experience using business and system process and remodeling tools
Formal training conducting facilitated sessions
Applications development experience
Learning Management systems experience
SQL/Stored Procedure knowledge

H&R Block

Kansas City, MO

In 1955, two brothers set out to provide the public with the highest quality tax services. Today, we continue to serve our clients, our community, and our brand with the same passion our founders held. This is H&R Block.

At H&R Block, we provide help and inspire confidence in our clients and communities everywhere. We’ve been true to this purpose since the beginning when brothers Henry and Richard Bloch founded the company in 1955. In that time, we’ve prepared more than 800 million tax returns. And we’ve grown to have company-owned and franchise retail locations in all 50 states, Puerto Rico and other U.S. territories, on U.S. military bases internationally and around the world.

The brand synonymous with taxes for decades continues to lead the industry as the only company to offer complete choice for consumers to get tax help on their terms with in person, online, and virtual options. By combining the knowledge of highly trained tax professionals with cognitive computing technology and digital services, we’re offering clients our most personalized tax experience ever and the confidence knowing we will get them their maximum refund. This is the future H&R Block is building. It’s one our founders would be proud of – and one that is true to our purpose.

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