Branch - Exam One Mgr - Seattle, WA req62069
Posted on: 15 Mar 2021
Seattle, WA
Job Description
Job Description
Branch - Exam One Mgr- Seattle, WA - Monday -Friday
Look for more than answers. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. Its about providing clarity and hope.
As a Lab Technician you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. Youll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.
At Quest, Lab Technicians play an essential role in our success and in the services we provide. As a career, we offer a unique opportunity to develop your career with the 1 Diagnostic Lab in the US. We are tech driven, and were creating the lab of the future an environment where you can deliver cutting edge diagnostics and help us drive new discoveries and breakthroughs.
Basic Purpose:
Responsible for overseeing the overall operation of their respective ExamOne branch office.
Duties and Responsibilities:
>Recruit examiners and collection sites, to ensure that coverage is adequate for all types of collections that may take place in their defined geography. This will be measured by the office meeting the time service goal set forth for the company and will be reviewed quarterly.
>Preparing examiners, or any other fixed collection site, to perform high quality and error free collections for any type of collection that the office is asked to perform. This will be measured by the office meeting the quality goal set forth for the company and will be reviewed quarterly.
>Managing their office's operational expenses to ensure that the branch meets its financial expectations. This will be measured by the office meeting their budgeted operating margin goal as well as any other goals for initiatives that impact their operating margin and these will be reviewed quarterly.
>Coach employees on company operations and initiatives to ensure that the company's strategy is being executed by the respective branch office. This will be measured by the office's ability to meet the defined operational goals and these will be reviewed quarterly.
>Coordinating and communicating with the sales representative, intern or remote sales support for the office on a regular basis as defined by the respective Field Leader to ensure that the branches operations are meeting the client's expectations.
>Ensuring that staff has a training and development plan, with an emphasis on CRM, and that these plans are being actively worked on though out the year. This plan will be developed with the assistance of their respective Field Leader who will be monitoring the staff's execution of it. Meeting these development goals will be a pre-requisite for advancement. The branch manager will have a training and development of their own with the same expectations.
>Ensuring that the needs and requests of clients and ExamOne management and staff are responded to in a professional and expedient manner. This will be measured by responding in the time frame expectation established for a given group and will be reviewed bi-annually.
>Observing all compliance policies and safety policies and procedures as outlined in the ExamOne Safety Manual or safety matters included in other special training.
>Any other requests to train or mentor collectors, staff, peers or others as requested by the respective Field Leader. This may require travel outside of the office's defined geography.
>Any other requests to support the Insurer and Employer Services division as requested by the respective Field Leader.
>Other duties as assigned by the respective Field Leader
Supervision Exercised
Carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws.
The overall direction, coordination, and evaluation of assigned unit, department, or group.
Interviewing, hiring, and training or causing the training of employees within assigned unit, department or group.
Ensuring a performance appraisal for each individual within the assigned unit, department or group is conducted and completed according to company policy no less than once every 12 months.
Timely and accurate submission of information in accordance with the ExamOne Time and Attendance Tracking policy.
Directly supervises up to 30 or more employees and oversees the activities of independent contractors doing work on behalf of their office.
This position will also include management of fixed network sites.
Qualifications:
Education Preferred:
Bachelor's degree in Business or related field. Experience may be substituted for degree.
Quest Diagnostics
Secaucus, NJ
Company Overview
Quest Diagnostics empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 46,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.
At a Glance
Quest Diagnostics is the world’s leading provider of diagnostic information services
Generated 2018 revenues of approximately $7.53 billion
Publicly trades common stock on the New York Stock Exchange (NYSE: DGX). More in Investor Relations
Ranks as a component of the S&P 500
Touches the lives of 30 percent of American adults each year
Serves about half of the physicians and hospitals in the U.S
Access to approximately 90% of U.S. insured lives
Engages workforce of about 46,000 employees dedicated to putting patients first every day
More than 6,600 patient access points, the most extensive network in the U.S.,
including phlebotomists in physician offices and more than 2,250 of our own
patient service centers
A medical and scientific staff of more than 600 M.D.s and Ph.D.s
Logistics capabilities, that include approximately 3,750 courier vehicles and 25 aircraft that collectively make tens of thousands of stops daily
Offers physicians a test menu that is industry leading in breadth and innovation. Our test menu ranges from routine biological tests to complex and specialized molecular and gene-based testing as well as anatomic pathology
Provides a broad range of solutions for employers, including workplace drug testing for employers and government agencies; the Blueprint for Wellness employee wellness service; and risk assessment services for the life insurance industry
Publishes original research in peer reviewed publications, at medical and scientific conferences, and as a public service. Quest Diagnostics Health Trends reports examine trends in diseases based on the company’s United States database. Quest Diagnostics Drug Testing Index (DTI) reports examine trends in workplace drug testing, and have been considered a benchmark for U.S. workforce drug positivity trends since 1988
Recognition
Named to Fortune Magazine's 2019 World's Most Admired Companies list in the Health Care industry category of "Pharmacy and Other Services" for the third consecutive year
Among FORTUNE® Magazine's 2018 Fortune 500® companies
Ranked on the Forbes® 2018 Global 2000
Ranked on the “Barron’s 500” list of top-performing large companies for 2017
Named a member of the Dow Jones® Sustainability World and North America indexes since 2004 (DJSI World) and 2005 (DJSI North America). The Dow Jones Sustainability World Index represents the top 10% of the leading sustainability companies out of the biggest 2,500 companies in the Dow Jones Global Total Stock Market Index
Earned a place on the annual Newsweek Green Rankings, for the fourth consecutive year on the 2017 U.S. list
Consistently named one of the best places to work in U.S. business journal rankings, including Forbes® 2018 America's Best Large Employers
Achieved Cancer Gold Standard™ accreditation from the CEO Roundtable on Cancer, recognizing our important actions to reduce the cancer risk of employees and their families
Received a rating of 100 from the Human Rights Campaign on the 2018 Corporate Equality Index, earning the distinction of being a "Best Place to Work for LGBT Equality"
Named a DiversityInc Noteworthy Company for the second consecutive year in 2018
Read more about awards and honors.
Read more about our Reputation Honors and Corporate Social Responsibility programs.
Products and Services
Diagnostics information services
Clinical trials
Healthcare IT
Wellness & risk management
Drug Screening
Read more about products and services.
Operations
Headquarters in the U.S.: 500 Plaza Drive, Secaucus, New Jersey 07094
Approximately 2,200 patient locations and dozens of clinical laboratories throughout the U.S.
In addition to the U.S., Quest Diagnostics operates clinical laboratories in laboratory facilities in Gurgaon, India; Heston, England; Mexico City, Mexico; and San Juan, Puerto Rico
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IndustryHealthcare
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No. of EmployeesApproximately 45,000
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Website
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Jobs Posted8045
