Job Description

Job Description

Compensation: $72,155.20/yr

POSITION PURPOSE

The Senior Director of Dental Operations will manage dental operations in their region. All Senior Directors will manage any additional dental operations in the region and must be able to manage both employees and projects, as well as assist the EVP - Chief Operations Officer with attaining Dental department quality and productivity goals.

ESSENTIAL FUNCTIONS - JOB SPECIFIC

Staff Management and Development
Directly supervise, set priorities for, and support all staff reporting to this position
Meet regularly with staff at each site to ensure consistency of service delivery across programs
Complete annual performance reviews for direct reports
Participate in the recruitment, hiring, and training of Dental Staff
Assure that all staff are demonstrating customer service skills as trained

Dental Operations
With the EVP - Chief Operations Officer, the Dental Director, and Site Supervisors, develop work-flow processes to enhance operational efficiencies; provide operational set-up when needed
Implement and oversee process improvement cycles when indicated
Oversee purchasing of supplies
Oversee inventory reporting
Ensure adherence to OSHA standards
Assure that all staff are following CDC guidelines and ADA recommendations for infection control
Participate in meetings with the billing department to ensure accurate billing and maximize collections
Maintain state regulatory records required for use of ionizing radiation
Maintain records for medical waste disposal in accordance with local, state, and federal regulations
Run operational reports and analyze for opportunities for improved operations
Serve as liaison to Dental Schools to facilitate student rotations as applicable
Work with dentists, dental hygienists and staff to ensure monthly productivity goals are met.
Review financials to ensure operations are staying within established budget.
Participate in various committees and meetings as needed.
Ensure all staff provide excellent customer service.

Grants/Outcomes Reporting
Participate in the development of new grant initiatives when needed and operationalize grant requirements.
With the EVP - Chief Operations Officer, responsible for ensuring adherence to all grant requirements providing operational sup

ESSENTIAL FUNCTIONS/CORE COMPETENCIES - COMPANY WIDE

Regularly attends work except for approved absences
Attends all training as required
Maintain professional, champion behavior
Provides quality customer service
Provides services with a commitment to service excellence
Works in a way that exhibits a commitment to personal excellence
Team oriented and values diversity

DESIRED DEMONSTRATED KEY COMPETENCIES

Analytical Thinking
Change Readiness
Collaborative Relationships
Conflict Resolution
Communication - Oral
Communication - Written
Decision Making
Empowers Others
Flexible Thinking
Forward Thinking
Leadership
Multitasking/Planning
Organizational/Time Management
Problem Solving
Project Management
Risk Management/ Assessment
Strategic Thinking
Teamwork

SUPERVISORY RESPONSIBILITY

Oversees day-to-day operations and tasks of supervisees
Completes performance development/AIM process
Time card management - manages time sheets
Ensures progress and development is made toward departmental strategic plan goals

Job Requirements

EDUCATION

High School/GED required
Advanced degree in a health-related field preferred

WORK EXPERIENCE

At least five (5) years dental experience required if High School/GED is the highest degree obtained
At least three (3) years supervisory experience required
Working knowledge of all aspects of dental operations including regulatory requirements preferred
Experience in dental operations start-up, preferred

Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.