Overview
Aramark (NYSE: ARMK) proudly serves the worlds leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 280,000 team members deliver innovative experiences and services in food, facilities management and uniforms to millions of people every day. We strive to create a better world by making a positive impact on people and the planet, including commitments to engage our employees; empower healthy consumers; build local communities; source ethically, inclusively and responsibly; operate efficiently; and reduce waste. Aramark is recognized as a Best Place to Work by the Human Rights Campaign (LGBTQ), DiversityInc, Black Enterprise and the Disability Equality Index. Learn more at www.aramark.com or connect with us on Facebook and Twitter.
Description
This position supports the full range of marketing activities, which include writing and sending internal emails regarding program updates, designing and implementing customer-facing communications, producing and managing content, executing supplier-facing communication strategies, and educating suppliers on the resources available to market their offerings and do business with Aramark and Avendra Group. It requires a combination of writing, project management, tech-savviness and solid communication skills
* Manage the internal notifications process to help communicate updates on new suppliers and changing programs, and help promote new/renewing suppliers across all GPOs; Support 1-2 Strategic Sourcing VPs directly by attending team meetings, providing Marketing updates, and creating communications to help further their business objectives
* Support supplier marketing efforts, including: educating suppliers on available resources via newsletters and webinars, implementing communication approaches that generate awareness (e.g. sending customer-facing emails, updating webpages and collateral), increase understanding and improve usage of the products and services of contracted suppliers. Collaborate directly with suppliers as well as with internal audiences.
* Support customer marketing efforts, including: Implement scheduled and ad hoc communication projects (newsletters, videos, webpages, brochures, webinars, email campaigns, etc.) that help educate customers on Avendras value proposition and position Avendra as an expert.
* Be a content generator to help support Avendras objectives of delivering high-quality content to its key audiences that helps inform, educate and drive action. Take complex ideas and communicate them in a simple and elegant manner to a defined audience across a wide range of vehicles in long and short form ensuring content and presentation are accurate and error free.
* Leverage technology solutions to deliver communication results: Email Service Provider/Marketing Automation solution, CRM/eRM solution, Marketing Analytics solution, Cognos reports, etc.; Pull reports and analyze data to help support periodic analytics meetings. Use the findings to help make suggestions and updates to communications and processes that help improve open rates, click through and other performance metrics.
* Support technical projects, enhancements and fixes related to customer/supplier facing technology projects.
* Suggest new ideas that improve the marketing/communications area or address broader business objectives.
* Support pertinent customer communications efforts (e.g. Customer Advisories) in an on-call/after-hours manner.
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Qualifications
* Good technical skills with the ability to grasp new technology systems easily
* Proficient use of MS Office Suite
* Good writing skills
* Ability to think creatively, find new solutions
* Solid project management skills detail oriented and capable of managing multiple projects simultaneously
* Ability to work with a wide range of audiences in a professional manner
* 0-2 years of experience
* BS/BA in relevant field or equivalent years' experience
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ARAMARK is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer Minority/Female/Disability/Veteran
Aramark will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance ordinance.
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Your privacy is our top priority throughout the hiring process. Be aware of scammers fraudulently posing as Aramark trying to obtain your personal information. At Aramark, we will never ask for confidential or sensitive personal information such as bank account or social security numbers at any point prior to you accepting an offer with Aramark. If you have any concerns about information requests that you receive from Aramark, you should reach out to your Aramark hiring manager or recruiter.
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Philadelphia, PA
Aramark provides food, facilities management, and uniform services to education, healthcare, business and industry, sports, leisure, and corrections clients in North America and internationally. It operates in three segments: Food and Support Services United States, Food and Support Services International, and Uniform and Career Apparel. The company offers managed services, including dining, catering, food service management, and convenience-oriented retail operations; non-clinical support services, such as patient food and nutrition, retail food, and procurement services; and plant operations and maintenance, custodial/housekeeping, energy management, clinical equipment maintenance, grounds keeping, and capital project management services.
It also provides on-site restaurants, convenience stores, and executive dining services; beverage and vending services; and facility management services comprising landscaping, transportation, payment, and other facility consulting services relating to building operations. In addition, the company offers concessions, banquet, and catering services; retail services and merchandise sale, recreational, and lodging services; and facility management services at sports, entertainment, and recreational facilities.
Additionally, the company offers correctional food, and food and facilities management services for parks; and operates commissaries, laundry facilities, and property rooms. It also provides design, sourcing and manufacturing, delivery, cleaning, maintenance, and marketing services for uniforms and accessories; provides managed restroom services; and rents uniforms, work clothing, outerwear, particulate-free garments, and non-garment items and related services that include mats, shop towels, and first aid supplies.
The company was formerly known as ARAMARK Holdings Corporation and changed its name to Aramark in May 2014. Aramark was founded in 1959 and is based in Philadelphia, Pennsylvania.