Aramark

Hospitality Services Assistant Director - Harvest Table - University of Rochester

Posted on: 15 Mar 2021

Rochester, NY

Job Description

Overview

Harvest Table Culinary Group is an independent division of Aramark and a pioneer in collegiate food service. We are proud to offer innovative, authentic and personalized food experiences to each unique college and university we serve. We invite you to apply and grow with our team of world-class chefs, hospitality managers and experts in every area of campus dining, planning and execution. Learn more at www.harvesttableculinary.com.

Aramark (NYSE: ARMK) proudly serves the worlds leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 280,000 team members deliver innovative experiences and services in food, facilities management and uniforms to millions of people every day. Aramark is recognized as a Best Place to Work by the Human Rights Campaign (LGBTQ), DiversityInc, Black Enterprise and the Disability Equality Index.

Description

Position Description: Responsible for the daily operation and management of a location. Assist with planning, directs and coordinates food service execution for the front of the house operations in order to deliver a finished food product to the guest.

Scope of Role: Ensure dining operations connect to Harvest Table Culinary Group Executional Framework. Coach supervising team and associates by creating a shared understanding about what needs to be achieved and how to execute to create a world class dining experience. Reward, recognize and develop associates. Ensure safety and sanitation standards throughout the location.

Key Attributes and Responsibilities:

* Provide oversight of day-to-day front of house operations and deliver high quality food service
* Assist Hospitality Services Director in establishing & maintaining systems and procedures for the ordering, receiving, storing, preparing and serving of food & related products, as well as menu planning & development
* Determines staffing needs and supervises associates to ensure location is operating in accordance with policies and procedures.
* Assist with promotions and marketing of services and events for the location
* Assist with hiring and onboarding of new associates and evaluating work habits and standards.
* Establish standards for associate performance, service excellence, and engagement
* Engage with and ask guest about the quality of their service and handle any concerns) while maintaining a positive attitude.
* Partners with location managing team to conduct monthly inventory controls, quality assurance audits, cash and safe audits to comply with Harvest Table Culinary Group standards
* Manage resources to ensure quality and cost control within budgetary guidelines.
* Implement and maintain Harvest Table Culinary Group agenda for both labor and food initiatives. Create value through efficient operations, appropriate cost controls and profit management.
* Ensure full compliance with Operational Excellence fundamentals, including food and labor. Direct and oversee operations related to production, distribution and food service.
* Maintain a safe and healthy environment for partners, guest and associates. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour.



Qualifications

* 1-3 years experience in food service operations; restaurant, retail food outlet, residential dining, etc.
* Bachelor's degree or equivalent experience.
* The ability to manage in a diverse environment with focus on the partner and service excellence is essential to success in this role.
* A strong value system, unquestioned integrity and good listening skills.
* Excellent communication skills.



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Aramark

Philadelphia, PA

Aramark provides food, facilities management, and uniform services to education, healthcare, business and industry, sports, leisure, and corrections clients in North America and internationally. It operates in three segments: Food and Support Services United States, Food and Support Services International, and Uniform and Career Apparel. The company offers managed services, including dining, catering, food service management, and convenience-oriented retail operations; non-clinical support services, such as patient food and nutrition, retail food, and procurement services; and plant operations and maintenance, custodial/housekeeping, energy management, clinical equipment maintenance, grounds keeping, and capital project management services.

It also provides on-site restaurants, convenience stores, and executive dining services; beverage and vending services; and facility management services comprising landscaping, transportation, payment, and other facility consulting services relating to building operations. In addition, the company offers concessions, banquet, and catering services; retail services and merchandise sale, recreational, and lodging services; and facility management services at sports, entertainment, and recreational facilities.

Additionally, the company offers correctional food, and food and facilities management services for parks; and operates commissaries, laundry facilities, and property rooms. It also provides design, sourcing and manufacturing, delivery, cleaning, maintenance, and marketing services for uniforms and accessories; provides managed restroom services; and rents uniforms, work clothing, outerwear, particulate-free garments, and non-garment items and related services that include mats, shop towels, and first aid supplies.

The company was formerly known as ARAMARK Holdings Corporation and changed its name to Aramark in May 2014. Aramark was founded in 1959 and is based in Philadelphia, Pennsylvania.

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