Wells Fargo Bank

Business Support Consultant 5 International TP Risk

Posted on: 14 Mar 2021

Chandler, AZ

Job Description

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Third Party Program supports all Wells Fargo business units by providing and facilitating the third party risk framework for the enterprise. The team establishes the strategic direction and requirements for the enterprise-wide third party program procedures, tools, systems, and reporting while ensuring program execution and compliance.

This role resides in the Third Party Operations (TPO) group within the Third Party Center of Excellence (TPCOE) in the front line. This individual will accountable for execution of applicable risk programs which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations with a strong focus on timely and effective escalation and remediation of issues. A key differentiator will be the ability to understand and operate successfully in a complex environment. The role requires a sense of urgency, passion for results, and personal accountability for achievement while having ability to make timely and difficult decisions. Reporting to the TPP Functional Manager, this role will be a key contributor to the TPP strategy for how risk is managed across the Enterprise.

This position will be responsible for the following:

* Implementing and administering enterprise risk programs in TPO in partnership with process owners.
* Perform analysis of business functions; generate routine business performance reporting to support risk assessments.
* Heightened oversight and understanding of international third party regulations and local requirements.
* Providing internal and external third party governance and oversight to the international outsourcing teams.
* Leverage industry experience, documented procedures and judgement to evaluate operational risk events; coordinate associated activities to remediate issues.
* Assist in the development of senior management information reporting, and materials for key stakeholders (e.g. regulators, Audit, etc.) as needed.
* Partner with representatives from the Control Executive function, Independent Risk Management and Audit.
* Support efforts to operationalize and sustain concepts and requirements of the Risk Management Framework throughout Third Party Operations.

A successful candidate in this role will leverage their risk management and oversight experience to promote a strong international risk culture including a balanced approach working in cooperation and consultation with TPO business owners and key partners. This individual will have the ability to access, aggregate, interpret and present complex data. Candidate must be a self-starter who is execution-oriented with demonstrated experience in a rapidly changing, matrixed environment. Candidate will communicate professionally and effectively with various levels within the organization, providing relevant data to tell a story and drive business results. In addition a successful candidate will be highly organized with the ability to manage multiple work efforts, prioritizing effectively across competing tasks and deliverables.

Required Qualifications
* 10+ years of experience in one or a combination of the following: business support, project management, implementation, business operations or strategic planning

Desired Qualifications
* Microsoft Excel spreadsheets experience importing, exporting, and manipulating data
* Ability to articulate complex concepts in a clear manner
* Ability to identify risks and propose mitigation plans
* Ability to identify root-cause issues/improvement opportunities, and design approaches/programs/products to improve overall quality assurance
* Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
* Excellent verbal, written, and interpersonal communication skills
* Knowledge and understanding of audit, regulatory compliance, or risk management
* Knowledge and understanding of operational risk management in the financial services industry
* Strong analytical skills with high attention to detail and accuracy
* Advanced Microsoft Office (Outlook, Excel, Word, PowerPoint, LiveMeeting and SharePoint) skills
* Ability to grasp complex business issues quickly, recommend solutions, and drive for resolutions
* Ability to quickly and accurately execute tactical deliverables
* Strong analytical and interpretive skills
* Strong analytical skills with ability to draw conclusions and translate findings

Other Desired Qualifications
* Ability to take initiative, identify opportunities and implement change

Job Expectations
* Ability to travel internationally
* Ability to travel up to 10% of the time

Street Address
AZ-Chandler: 2600 S Price Rd - Chandler, AZ
MN-Minneapolis: 550 South 4th St - Minneapolis, MN
NC-Charlotte: 11625 N Community House Road - Charlotte, NC
MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO
IA-Des Moines: 800 Walnut St - Des Moines, IA

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary
Benefits
Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.

Wells Fargo Bank

San Francisco, CA

Wells Fargo & Company, a diversified financial services company, provides retail, commercial, and corporate banking services to individuals, businesses, and institutions. It operates through three segments: Community Banking, Wholesale Banking, and Wealth and Investment Management.

The company also engages in the wholesale banking, mortgage banking, consumer finance, equipment leasing, agricultural finance, commercial finance, securities brokerage and investment banking, computer and data processing, trust, investment advisory, mortgage-backed securities, and venture capital investment services.

As of February 7, 2019, it operated through 7,800 locations, 13,000 ATMs, and the Internet and mobile banking, as well as has offices in 37 countries and territories. Wells Fargo & Company was founded in 1852 and is headquartered in San Francisco, California.

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