Senior Program Manager
Posted on: 14 Mar 2021
Redmond, WA
Job Description
We have a tremendous opportunity to grow Microsoft 365 in the SMB space. Microsoft has incredible knowledge, success, and experience in the enterprise, and we need to replicate this success in SMB. We are growing our team of experts to support SMB customers and the partners who are their trusted advisors. The SMB team is world class at working across Microsoft to drive alignment and the simplified end-to-end scenarios for the SMB customer and partner ecosystem. The ultimate measure of success will be the achievement of the Microsoft 365 SMB revenue and usage targets.
We are seeking a highly motivated and passionate PM who has a desire to deliver modern and cohesive user experience as part of Microsoft 365 Lighthouse. Microsoft 365 Lighthouse is a new portal that makes it easier for managed service providers supporting SMBs to configure and manage at scale. It enables managed service providers to secure users, devices, and data across all their SMB customers. Enabling a higher level of security, standardization, automation, and auditing. Come join us with building a new experience from the ground up!
* Foster an inclusive work environment and incorporate and champion diverse perspectives.
* Develop a deep user empathy for both the SMB customer and partner.
* Understanding competitive solutions.
* Work across multiple disciplines (partner back-end teams, development, design, research, support, documentation, and marketing) to deliver compelling user experiences.
* Understand user feedback and telemetry data to validate we are shipping the right experiences.
* Socializing and driving consensus with partner teams to bring out cohesive experiences across M365.
* Deep understanding of managed service providers and the security management space.
* 3+ years of industry experience in design, product management or program management.
* Passion for user experience and familiarity with UX design principles.
* Strong technical foundation, with demonstrated ability to learn new technologies quickly.
* Experience working effectively across teams to deliver results.
* Experience in designing and running A/B experiments.
* Excellent communication and presentation skills
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Microsoft
Redmond, WA
Microsoft Corporation develops, licenses, and supports software, services, devices, and solutions worldwide. Its company’s Productivity and Business Processes segment offers Office 365 commercial products and services, such as Office, Exchange, SharePoint, Skype for Business, Microsoft Teams, and related Client Access Licenses (CALs); Office 365 consumer services, including Skype, Outlook.com, and OneDrive; LinkedIn online professional network; and Dynamics business solutions comprising financial management, enterprise resource planning, customer relationship management, supply chain management, and analytics applications for small and medium businesses, large organizations, and divisions of enterprises.
The company’s Intelligent Cloud segment licenses server products and cloud services, such as SQL Server, Windows Server, Visual Studio, System Center, and related CALs, as well as Azure, a cloud platform; and enterprise services, including premier support and Microsoft consulting services to assist customers in developing, deploying, and managing Microsoft server and desktop solutions, as well as provides training and certification to developers and IT professionals.
Its More Personal Computing segment offers Windows OEM, volume, and other non-volume licensing of the Windows operating system; patent licensing, Windows Internet of Things, and MSN display advertising; Surface, PC accessories, and other devices; Xbox hardware and software and services; and Bing and Bing Ads search advertising. It markets its products through original equipment manufacturers, distributors, and resellers; and online and Microsoft retail stores.
Microsoft Corporation has collaboration with E.ON, NIIT Technologies Ltd., CUNA Mutual Group, and Mastercard Incorporated; strategic alliance with Nielsen Holdings plc and PAREXEL International Corp.; and a strategic partnership with SK Telecom Co., Ltd. The company was founded in 1975 and is headquartered in Redmond, Washington.
-
IndustryInformation Technology
-
No. of Employees131,000
-
Website
-
Jobs Posted5062
