Job Description

TITLE

Benefits Manager

LOCATION

Orrville, Ohio (Close proximity to Cleveland/Akron)

Flexible work arrangements available

REPORTS TO

Senior Director, HR Shared Services

POSITION SUMMARY

The Employee Benefits Manager role is a project and people manager position on the Total Rewards Operations Team within HR Shared Services. In this role, the Manager has a broad range of responsibilities designed to lead the administration of the Companys health & welfare plans in compliance with ERISA and other relevant laws and regulations. This role will also serve as the Companys internal subject matter expert on systems, processes, and procedures to ensure the accurate, timely, and efficient delivery of the Companys health & welfare benefit plans.

KEY RESPONSIBILITIES

* Manage and guide the work of the team that is responsible for all benefits administration and compliance activities of the Companys health & welfare plans

* Provide subject matter expertise and direction on special or complex health & welfare projects and initiatives, including but not limited to plan mergers, plan terminations, compliance initiatives, and operationalizing acquisitions and divestitures

* Manage and lead peer review of health & welfare plans administration and compliance (e.g., new hire enrollment, open enrollment, qualifying life events, dependent verifications, government filings, regulatory notices, and participant communications)

* Manage and lead the execution of compliance programs, internal audits, external audits, and government audits

* Manage and lead continuous improvement opportunities in the benefits administration of our health & welfare plans, provide recommendations, and implement solutions using a combination of systems, tools, processes, and standard operating procedures

* Manage and lead the design and implementation of systems and reporting for the successful and effective management and administration of health & welfare plans, including defining systems requirements, analyzing file specifications, testing, and researching/resolving issues internally and with third-party administrators and systems

* Manage third-party vendor partners, systems, and administrative solutions

* Manage and lead resolution of all participant issues

* Serve as technical resource and mentor to the team, including identifying and delivering training

* Maintain and teach expert knowledge of regulatory and compliance requirements impacting health & welfare plans and ensure compliance with all relevant laws, regulations, policies, and other government requirements and standards

* Maintain and update plan materials, participant communications, and other communication materials

* Maintain and update the annual administration and compliance calendar, ensuring quality, and timeliness

* Support management of other Total Rewards programs as needed

SELECTION CRITERIA

Education

* Bachelors Degree is required

Experience

* At least 7 years of employee benefits experience, including health & welfare plans, compliance and benefits administration, in roles of increasing responsibility

* Experience working with HRIS systems (Workday preferred)

* Demonstrated knowledge of laws and regulations governing health & welfare plans required

* Demonstrated ability to manage multiple projects and competing priorities

* Demonstrated ability to manage people and careers preferred

* Demonstrated ability to work under pressure, multi-task, and meet deadlines

* Demonstrated ability to work independently to resolve issues on a day-to-day basis

* Demonstrated ability to maintain a high degree of confidentiality and sensitivity to compliance-related matters

* Demonstrated ability to build and maintain effective relationships with all levels of management

Other

* Strong analytical and problem-solving skills

* Excellent verbal and written communication skills

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