Job Description

DESCRIPTION

Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customer and working backwards? Do you want to be part of a newly formed organization that is designing and launching new business models across the world? If so, the Amazon Extra Large (AMXL) team is looking for an experienced leader with a strong record of achieving results, to create and execute our worldwide supply chain. They will work closely with our retail and operations partners across the globe in order to effectively manage volume flows and fullness for our fulfillment centers and delivery stations.

AMXL obsesses over customers by offering a white glove service where we deliver TVs and other large items like furniture in customers homes. Not only do we deliver large parcels, we unpack, assemble, install, test (when necessary) and haul away old items as needed.

We are seeking an experienced leader for an exciting opportunity to work within the AMXL Delivery & Transportation team in our Phoenix based AMXL Operations Center (XLOC). This leader will provide primary operational and managerial oversight for a team of direct reports supporting short-term & medium-term planning functions across various areas of our inbound supply chain and outbound customer fulfillment networks. On the inbound side, the XLOC team supports AMXL fulfillment center (FC) inventory planning and placement execution. On the outbound side, the team assists with first and middle mile planning functions inclusive of AMXL building/lane launches and overall end to end configuration management; providing daily volume planning & tactical support to AMXL delivery stations (DS) for backlog resolution; utilizing Amazon's proprietary planning tools to implement forecasts and run simulations to determine optimal customer jurisdictions & utilization targets for future delivery stations.

This role requires working with multiple business and technical teams across the company to manage planning projects, drive continuous improvement and enhance network performance. Must be effective in influencing leadership across retail leadership, customer service operations, technology teams, multiple carrier partners and senior leadership. Cross-team coordination, project management and executive presentation skills are essential.
BASIC QUALIFICATIONS

Completed Bachelors Degree in Business, Engineering, Operations, Supply Chain, Transportation Logistics, or equivalent education/experience
3+ years of experience in program management, logistics, operations, supply chain, transportation, or equivalent education/experience
Demonstrated experience leading and owning cross-functional programs
Demonstrated experience owning the design, implementation, and optimization of initiatives at scale
Experience with data mining and data analysis
Intermediate proficiency in Microsoft Excel
Experience with analytical tools such as SQL, Tableau, or Microsoft Access

PREFERRED QUALIFICATIONS

MBA/MS and work experience in dedicated project management highly desired
Practical application of program management methodology including PMP/Lean Six Sigma/Kaizen
2+ years of experience managing a team of direct reports with a strong record of professional development.
1+ years of experience analyzing cost/benefit of proposed projects and project/ program management.
1+ years of experience with transportation management systems.
Demonstrated ability working in an ambiguous environment
Experience handling changing priorities and using good judgment when working in stressful situations
Demonstrable problem-solving, mathematic, and analytical skills using data to drive decisions in a business environment
Demonstrated experience and proficiency in effective communication of goals and strategies across multiple leadership levels of an organization
Proven ability to influence internal/external stakeholders without authority to adopt new processes/initiatives
Executive level written and oral communication skills
High attention to detail including proven ability to manage multiple competing projects and priorities simultaneously
Demonstrated success in thinking strategically and executing methodically
Analytical and quantitative skills with the ability to use data and metrics to back up assumptions and develop business cases
Demonstrated experience communicating data insights to others, including use of data visualization tools
Demonstrated ability to dive deep in understanding the product, our business and the competitive landscape
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.