Amazon.com

HR Partner

Posted on: 13 Mar 2021

Seattle, WA

Job Description

DESCRIPTION

We are seeking a self-starting, personable, and detail-oriented HR Partner to join our growing HR Partner Team in support of Amazon's Finance, Legal and Global Corporate Affairs organizations. The successful candidate for this role will possess significant employee relations expertise, excellent judgment, and highly-developed analytical and communication skills.

Our HR Partners operate as the frontline consultant to people managers and are seen as subject matter experts because of their sound knowledge in company processes and policies, as well as their ability to offer a strong and compelling point of view around HR related matters. They are committed to collaboration with multiple HR leaders and people managers across the various businesses the team supports. A key area of focus is to increase manager capability which should enable managers to be more self-sufficient and drive manager education on important people programs, policies, tools and processes.
Core responsibilities for this position include:

1. Onboarding and HR Administration
- Work with key stakeholders to design, deliver and constantly improve employee Onboarding in order to guarantee a positive Day 1/employee experience.
- Partner with HR Services to ensure that people transactions are processed timely and processes are continuously reviewed, improved and streamlined.

2. Employee Relations / Performance Management
- Respond to inquiries from employees and managers
- Process ownership for Employee Relations management, including disciplinary & performance improvement & exit management
- Consult managers on people matters that require in depth knowledge of policies, procedures and local legislation, across multiple countries
- Coordinate with the legal department on ER matters and conduct investigations
- Work with people managers end to end on performance management cases. This includes consulting on performance concerns, supporting managers when starting the process and finalizing severance agreements.
- Analyze data and trends on ER and performance management, in order to define a people management strategy that can mitigate and/or prevent the recurrence of known issues.

3. Talent Management
- Coach and guide managers during the annual review process, compensation planning and during off cycle and exception compensation requests, thanks to their deep knowledge of Amazons compensation philosophy.
- Consult Managers on Dive & Save requests. Understand the background to the request, analyze the team data (tenure, performance ratings, role criticality) and complete other necessary due diligence, pushing back where necessary.
- Help managers in leveraging existing tools to make the Talent Review process scalable and efficient.
- Act as SME on the Talent Management process and its tools, deliver training and Q&A sessions to managers to build knowledge and ownership in the business.

4. People Development
- Enable the success of new & experienced managers by leveraging, delivering and improving existing training contents and Inside pages, and collaborating with the EU and global Talent Development teams to anticipate and address emerging needs.
- Support managers and employees in identifying training opportunities, lunch and learn circles and e-learning modules to further develop functional and managerial skills.
- Support people managers with career conversations, Development Plans/Career Growth Plans and other development initiatives.

5. Organization and Change Management
- Manage employee engagement programs and support managers with tools or action planning to drive Connections improvements.
- Provide support and guidance to HR Business Partners and managers on change initiatives, execute change plans locally.
- Lead the local communication and consultation process working with Legal, PR, and tax as appropriate. Provide the tools, framework, and support to ensure change initiatives are successful.

6. HR General
- Act as stewards of the employee experience and Amazon culture keepers.
- Act as POC and Program Manager for people tools, processes, programs or projects. Manage implementation and review.
- Design and deliver Manager Education Programs (Circles, lunch and learn, trainings, new leader assimilation etc.) to further drive collective education and manager effectiveness.
- Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate.

BASIC QUALIFICATIONS

BASIC QUALIFICATIONS
Bachelor's degree or higher, in Human Resources related field
5+ years of relevant Human Resources experience
Solid understanding of federal and state employment & labor laws
Experience in designing and delivering successful performance/coaching training programs
Technically proficient in MS Word, Excel and PowerPoint

PREFERRED QUALIFICATIONS

PREFERRED QUALIFICATIONS
Team player with strong written and oral communication skills; excellent public speaker
Strong interpersonal and persuasion skills, enabling individual to establish partnerships working with senior leaders and across organizational lines
Able to handle confidential information in a mature and professional manner
Highly analytical thinker and problem solver
Proven attention to detail; extremely organized
Acts with sense of urgency, bias for action, fast pace, and desire to thrive in a dynamically growing environment
High-quality judgment and sound decision-making
Strong project and time management skills with ability to multi-task and manage multiple projects to closure
Possesses intellectual curiosity; brings insight into the team & business
Strong ability to work in a matrix fashion with business lead HRBPs
Confident and innovative thinker; isn't satisfied with checking the box or just pulling out what we did at my last job

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Amazon.com

Seattle, WA

Amazon.com, Inc. engages in the retail sale of consumer products and subscriptions in North America and internationally. The company operates through three segments: North America, International, and Amazon Web Services (AWS) segments. It sells merchandise and content purchased for resale from third-party sellers through physical stores and online stores.

The company also manufactures and sells electronic devices, including Kindle e-readers, Fire tablets, Fire TVs, and Echo devices; provides Kindle Direct Publishing, an online service that allows independent authors and publishers to make their books available in the Kindle Store; and develops and produces media content.

In addition, it offers programs that enable sellers to sell their products on its Websites, as well as their own branded Websites; and programs that allow authors, musicians, filmmakers, skill and app developers, and others to publish and sell content. Further, the company provides compute, storage, database, and other AWS services, as well as compute, storage, database offerings, fulfillment, publishing, digital content subscriptions, advertising, and co-branded credit card agreement services.

Additionally, it offers Amazon Prime, a membership program, which provides free shipping of various items; access to streaming of movies and TV episodes; and other services. It serves consumers, sellers, developers, enterprises, and content creators. Amazon.com, Inc. has a strategic partnership with Volkswagen AG. The company was founded in 1994 and is headquartered in Seattle, Washington.

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