Job Description
Do you enjoy the world of fast-paced call centers? Are you looking for steady hours and weekly paychecks? Manpower has immediate openings for Call Center Agents.
What's in it for you?
* Full-time hours
* Day shift: Monday- Saturday 7:00am- 8:00pm
* Competitive wages $15.00 per hour
* Location: Anaheim, CA 92801
* Temp-Hire Position
What is the job?
* Customer service to pest control and exterminator company
* Answer incoming telephone calls and satisfy customer needs.
* Confirm; schedule; and reschedule services for the customer.
* Work with sales representatives and service specialists to maintain accurate customer records, monitor account receivables, and process accurate payroll information.
* Required to train and work on-site (maybe work from home but based on meeting performance expectations)
* 6 weeks of training on-site as long as job expectations are met.
* Equipment will be provided
* Perform general clerical duties as assigned.
* Ability to follow company policies, practices, and procedures.
* Ability to type 40 words per minute.
* Maintain customer satisfaction.
* Answer simple billing questions.
What do you bring to the job?
* At least 1 year of previous experience in Customer Service (Call Center), Call Center Representative and/or Contact Center Agent
* Positive communication skills and manners with customers.
* Possess excellent listening skills.
* Individuals who are flexible regarding scheduling needs.
* Individuals who are punctual for scheduled arrival, departure, and break times.
* Individuals able to work the required days and hours for the position, which is integral to the success of the role, and may include mandatory overtime due to business and staffing needs, especially during the peak seasons of the business.
* High school diploma or equivalent (such as a GED)
* Ability to pass a Background Check and Drug Screen
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance
Stop your job search and apply today. Do you need more information? Contact Yesenia at 657-201-8812. We love referrals so please share our job with friends and family.
Milwaukee, WI
ManpowerGroup Inc. provides workforce solutions and services in the Americas, Southern Europe, Northern Europe, and the Asia Pacific Middle East region. The company offers recruitment services, including permanent, temporary, and contract recruitment of professionals, as well as administrative and industrial positions under the Manpower and Experis brands. It also offers various assessment services; training and development services; career management; and outsourcing services related to human resources functions primarily in the areas of large-scale recruiting and workforce-intensive initiatives.
In addition, the company provides workforce consulting services; contingent staffing and permanent recruitment services; professional resourcing and project-based solutions in information technology, engineering, and finance fields; solutions in the areas of organizational efficiency, individual development, and career mobility; and recruitment process outsourcing, TAPFIN managed, and talent based outsourcing services, as well as Proservia services in the areas of digital services market and IT infrastructure sector. It operates through a network of approximately 2,600 offices in 80 countries and territories. The company was founded in 1948 and is based in Milwaukee, Wisconsin.