Job Description

The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

Coordinate internal resources and third parties/vendors for the execution of projects
Ensure that all projects are delivered on-time, within scope and within budget
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
Ensure resource availability and allocation
Develop a detailed project plan to track progress
Use appropriate verification techniques to manage changes in project scope, schedule and costs
Measure project performance using appropriate systems, tools and techniques
Report and escalate to management as needed
Manage the relationship with the operations teams and all stakeholders
Perform risk management to minimize project risks
Establish and maintain relationships with third parties/vendors
Create and maintain comprehensive project documentation
Coordinate and perform Systems Integration Testing with partner systems

Qualifications:

* 5+ of relevant experience in BA function, we are also open to development and QA experience
* Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
* Proven interpersonal, data analysis, diplomatic, management and prioritization skills
* Consistently demonstrate clear and concise written and verbal communication
* Proven ability to manage multiple activities and build/develop working relationships
* Proven self-motivation to take initiative and master new tasks quickly
* Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail

Education:

* Bachelor's degree/University degree or equivalent experience

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

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