Job Description

Sr. Business Systems Analyst, Supply Chain Technology

Glendale, California, United States

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Job ID 775040BR Location Glendale, California, United States Business Parks, Experiences and Products Date posted Mar. 02, 2021

Job Summary:

In this position you will be part of the Retail Technology team that supports shopDisney/Disney Store and shares developed retail solutions across the Walt Disney Family of Companies. The team relies on the Sr. Business Analyst to provide on-going assistance in development, operations, and optimizations of retail systems through their understanding and documentation of global and regional requirements.

Responsibilities:

Designs and delivers system solutions to support both new initiatives and continuous improvement efforts within the global retail space while ensuring they support overall company goals and IT strategies. Drives the delivery of Store Systems retail projects, enhancements, and new systems by working with cross-functional product teams, business units, and other IT teams to define requirements, develop technical solutions, build test scripts/scenarios, training and develop any necessary technical supporting documentation. Captures business requirements for updates to Disney Retail systems supporting a variety of retail partners including shopDisney/Disney Store, Disney Parks & Resorts, ESPN, and Disney+. Analyzes requirements and creates various forms of documentation to support software development at various levels, front-end and backend. Creates archival documentation to support knowledge transfer once each initiative has completed.

Basic Qualifications:

5+ yrs of experience as a Business Analyst across a number of complex projects. 2+ yrs of experience working in Retail technology. Must have experience with Order Management platforms, preferably IBM Sterling. Extensive experience in business analysis techniques, such as information gathering methods, technical requirements documentation, process modeling and process mapping. Proficient at creating clear and meaningful software documentation using Confluence and breaking down requested features into manageable stories/tasks in Jira. At ease with software development process. Needs to be a self-starter, a quick learner and a good problem solver. Must have the ability to self-manage and complete tasks with limited direction. Attention to detail is critical. Must have a flexible attitude and ability to work in a rapidly changing environment.

Preferred Qualifications:

Experience with Island Pacific or other retail planning solutions is ideal. Familiarity with Salesforce Commerce Cloud or other eCommerce platforms is a plus.

Required Education

4 year degree, or equivalent experience.

About Parks, Experiences and Products:

The Parks, Experiences and Products segment includes Disneys iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. Disneys global consumer products operations include the worlds leading licensing business across toys, apparel, home goods, digital games and apps; the worlds largest childrens publisher; Disney store locations around the world; and the shopDisney e-commerce platform.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disneys stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business segment we call Parks, Experiences and Products.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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