Job Description

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, were one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description

Responsible for onboarding of Investment Services accounts of various sizes established by clients for various purposes. Transition account managers serve a key role in AML and business line risk assessment as well as account set up of new clients. They deliver a high level of customer service primarily to internal business partners and are responsible for supporting expansion of relationship revenue through a streamlined onboarding client experience. Interprets account governing agreements and account opening forms in order to select appropriate coding for the trust accounting system a. Instructs Client Transition Team members, Independent Reviewers and Trust Operations on the proper coding to ensure accurate set up of accounts. Collaborates with Investment Services account managers, relationship managers, Trust Operations and others to ensure account structure and client access is in accordance with governing agreements, regulatory and legal requirements, and within U.S. Bank procedural guidelines relative to new accounts. Regularly interacts with IT&C team members to stay current on changing needs of prospective clients and product offerings. Proactively reaches out to risk and AML teams as needed to ensure new clients are properly documented through WebKYC and business line preacceptance processes. Ensures appropriate legal agreements and account opening documents are reviewed and uploaded for account set up and document imaging. Directs client accounts for administrative review and works with internal IT&C partners to clear any noted exceptions prior to account opening. Coordinates with management to respond to requests from WM&IS Risk Management, Trust Compliance and Corporate Audit Services in a timely manner. Provides fee information to IT&C fee team and communicates efforts to Relationship Managers and Account Managers. Identifies staff training needs, participates in training events, may coach or assist in training Investment Services support staff and less experienced Account Managers. Identifies and executes opportunities to create capacity and efficiencies. Participates on Investment Services and Trust Operations committees and projects. Attends and participates in onboarding meetings led by CTT RMs as they transition clients into US Bank. Assists and supports other Investment Services offices, including an occasional onsite support event.

Basic Qualifications
- Associate's degree, or equivalent work experience
- Five to eight years of job-related experience, preferably in institutional trust and/or financial industry

Preferred Skills/Experience
- Thorough knowledge of trust administration, products and sales
- Thorough knowledge of account management, trust operations, project management, and legal regulations
- Strong ability to develop new business
- Ability to resolve complex problems with minimal guidance
- Excellent interpersonal, verbal and written communication skills

Benefits:
Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.

EEO is the Law
Applicants can learn more about the companys status as an equal opportunity employer by viewing the federal EEO is the Law poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.