Job Description

Description

SHIFT: No Weekends
SCHEDULE: Full-time

HCA Healthcare is a comprehensive healthcare network where 280,000 people across more than 2,000 care facilities are all committed to creating a positive impact every day. Its an organization that exists to give people healthier tomorrows. Our scale enables caregivers to deliver great outcomes for patients and gives colleagues unparalleled opportunities to learn and grow. Most importantly, as a part of HCA Healthcare were connected to something bigger, which means more resources, more solutions and more possibilities for everyone who walks through our doors. What matters most to our diverse and talented colleagues is giving people the absolute best healthcare possible. Every day, we seek to raise the bar higher, not just for ourselves, but for healthcare everywhere.

We offer an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us. Your benefits include 401k, PTO, medical, dental, flex spending, life, disability, tuition reimbursement, student loan repayment program, employee discount program and employee stock purchase program. We would love to talk to you about this fantastic opportunity.
HCA Houston Healthcare Mainland, a campus of HCA Houston Healthcare Clear Lake, has been serving Texas City, Texas for more than 60 yearsbringing compassionate, patients first care into Galveston County and surrounding communities. HCA Houston Healthcare Mainland is part of a comprehensive network of hospitals, outpatient surgery centers, emergency centers, cancer centers and diagnostic imaging facilities across Greater Houston and South Texas.HCA Houston Healthcare Mainland has an outstanding team of more than 725 medical staff and over 200 physicians. Together, we offer a complete range of specialized health programs to improve the health of our community.

Since being founded in 1952, HCA Houston Healthcare Mainland has grown from a 90-bed hospital to a 222-bed acute care facility offering quality care with premium services. That growth is a reflection of the changing needs of our community and patients, as well as rapidly advancing medical technology.

The role of the Assistant Chief Operating Officer is to plan, execute and finalize projects according to the facilitys strategic plan. This includes acquiring resources and collaboration of team members to successfully coordinate assigned projects. As a member of the management team, she/he participates in institutional planning, policy development, priority setting and management decisions. Will have full operational responsibilities for departments assigned by supervising executive.

Major Responsibilities:
Drives operations by:

* Working with the Administrative Team to respond to Division and Group requests for market/facility information.
* Collaborating with the Administrative Team and physicians to enhance existing or develop new opportunities for services.
* Providing administrative and operational leadership for assigned departments.
* Ensuring the application of Customer Service principles in meeting and exceeding the expectations of internal and external customers to provide satisfaction.
* Managing fiscal operation of assigned departments using the budget as a guideline for revenue and expense analysis on an ongoing basis to determine potential variances and make adjustments where necessary.
* Managing operations of assigned departments to achieve targets for designated Key Performance Indicator.
* Developing new processes or services which includes, when appropriate, business and financial justification.
* Developing and updating department goals consistent with the facilitys strategic business plan, mission and vision.
* Meeting leadership obligations under the Ethics and Compliance Program.
* Building strong relationships with physicians, employees, and peers
* Utilizing HCA tools to help with management of responsibilities (PLUS, CERs, CAMS Projects, Lawson, etc.)

Supports HCA by:

* Promoting consistent positive patient interactions that advance the agenda of unparalleled patient service
* Practicing and adhering to the Code of Conduct philosophy and Mission and Value Statement
* Performing other duties as assigned
* Leading team, unit and others through a positive can-do attitude and approach to roles and responsibilities.

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Qualifications

Education & Experience:

* Master's degree Business Administration or Healthcare Administration required
* 2+ years of experience in hospital leadership role preferred
* Or equivalent combination of education and/or experience

Licenses, Certifications, & Training:

* N/A

Knowledge, Skills, Abilities, Behaviors:

* Analytical skills to develop, coordinate and facilitate strategic projects.
* Current knowledge of Joint Commission, state, and federal guidelines, regulations and standards.
* Customer Service Orientation: The ability to provide excellent customer service, especially by responding to customers' questions and needs in a timely and efficient manner and to work cooperatively with other employees/departments.
* Demonstrated customer service skills with both internal and external customers. Required
* Demonstrated success and abilities in leadership, achieving results, communications, and customer service.
* Knowledgeable of all policies and procedures that affect the outcomes of patient care, employee rights and responsibilities.
* Skill in communicating information in an open and sincere manner that promotes credibility (e.g. honest answers to tough questions).
* Skill in creating an energetic and enthusiastic work environment where people have positive attitudes about their work.
* Skill in preparing reports, manuals, or other documents that contain complex information and are intended to be read by others without a technical background.
* Spends time out of the office meeting with patients, physicians, employees and team
* Willingness to be proactive and work at connecting with and building cooperative relationships with others.

If you find this opportunity compelling, we encourage you to apply. We promptly review all applications. If you are highly qualified you will hear from one of our managers. We are actively interviewing so apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.



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