Job Description

Requisition Number: 80245

What youll do for Insight:

This position will work with global leadership to drive organizational change for our strategic global initiatives. This position is responsible for the execution of change management plans targeting processes, systems and organizational structure. The Global Change Management Analyst works with operations, sales, IT and leadership to affect change while minimizing resistance and maximizing teammate adoption.

The change management analyst will work with Business Transformation leadership to:

* Apply a structured methodology and lead change management activities
* Create a strategy to support adoption of the changes required by a project or initiative.
* Develop and maintain actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
* Conduct change impact analyses, assess change readiness and identify key stakeholders.
* Design, deliver and execute change management assessments
* Execute change management plan for assigned projects/inititatives
* Identify organizational structure impacts and work with leaders to define roles and responsibilities resulting in organizational change
* Design, develop and manage the communication plan and messaging then support delivery
* Provide input, document requirements and support the design and delivery of training programs.
* Support training efforts

Additional responsibilities may include:

* Identify and manage anticipated resistance
* Consult and coach project teams, department leaders and team managers
* Support and engage teammates and team managers
* Coordinate efforts with other specialists
* Work with Project Manager to Integrate change management activities into project plan
* Evaluate and ensure user readiness
* Track and report issues
* Measure success metrics and monitor change progress
* Support change management at the organizational level

What youll need to be successful in this role:

* An understanding of how people go through a change and the change process
* Knowledge of change management principles, methodologies and tools
* Exceptional communication skills, both written and verbal
* Excellent active listening skills
* Ability to clearly articulate messages to a variety of audiences
* Ability to establish and maintain strong relationships
* Ability to influence others and move toward a common vision or goal
* Flexible and adaptable; able to work in ambiguous situations
* Resilient and tenacious with a propensity to persevere
* Organized with a natural inclination for planning strategy and tactics
* Problem solving and root cause identification skills
* Able to work effectively at all levels in an organization
* Must be a team player and able to work collaboratively with and through others
* Familiarity with project management approaches, tools and phases of the project lifecycle
* Change management certification or designation desired
* Proficient in Microsoft tools including, but not limited to, Microsoft Office, MS Project, MS Project Server, Microsoft Visio, SharePoint.

KNOWLEDGE, SKILLS, AND ABILITIES

Ability to effectively present information and respond to questions from groups of managers and other teammates as needed. Strong communication (verbal and written), organization, and time management skills required. Solid problem solving and consultative skills a must. Must be self-driven, motivated and results-oriented. Able to build relationships and quickly develop trust. Must be able to solve problems thoroughly and work well under pressure.

Education and/or Experience

Bachelor's degree from four-year College or University and five years related experience in communications, training or change management with a large, multinational organization. Demonstrated success with past projects in areas of expertise. Familiarity with SAP ERP rollouts a plus

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com.
* Founded in 1988 in Tempe, Arizona
* 11,000+ teammates in 21 countries providing Insight Intelligent Technology Solutions for organizations across the globe
* $9.2 billion in revenue in 2018*
* Ranked 430 on the 2019 Fortune 500, 14 on the 2019 CRN Solution Provider 500
* 2019 Adobe Americas Partner of the Year, 2019 Cisco Global-Americas Partner of the Year, 2019 Intel IoT Solutions Partner of the Year, Microsoft U.S. Azure Partner Choice Award for Data/AI, Microsoft Azure Expert Managed Services Provider
* Ranked 23 on the 2019 Fortune 50 Best Workplaces in Technology, 70 on the 2019 Fortune 100 Best Workplaces for Diversity, and 7 on the Phoenix Business Journal 2019 list of Best Places to Work (Extra Large Business)
* Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance

* Proforma to include PCM, Inc. for fiscal year ended Dec. 31, 2018

Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight.com.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Tempe || Arizona (US-AZ) || United States (US) || None || None || US - Addison, IL; US - Plano, TX; US - Tempe, AZ ||