Patient Service Specialist II - Lakeway
Posted on: 7 Mar 2021
Lakeway, TX
Job Description
The Patient Service Specialist II serves as an expert in gathering patient demographic information and ensuring reimbursement for services. The Patient Service Specialist II provides a range of advanced-level intake and associated administrative services pertaining to patients being admitted to the hospital and/or treatment facility or receiving outpatient services to include obtaining demographic, insurance, and medical information, collecting co-pays and deposits, scheduling follow-up appointments, and ordering diagnostic tests as directed.
The Patient Service Specialist II facilitates patient and information flow by directing patients to correct locations, arranging patient transport, answering incoming telephone calls, and providing clerical support. Provides accurate patient, medical, financial, or procedural information to patients or approved outside entities as directed. The Patient Service Specialist II identifies issues and participates in process improvements initiatives, facilitates or leads team meetings, mentors and trains staff in the department. Provides training on application, website and other resource access.
The ideal Patient Service Representative II candidate is organized, detail-oriented and shows a demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team.
Location/Facility Baylor Scott & White
Specialty/Department/Practice Lakeway Specialty
Shift/Schedule Full-Time
Benefits Our competitive benefits package includes*:
Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1
*Note: Benefits may vary based upon position type and/or level.
QUALIFICATIONS
EDUCATION - H.S. Diploma/GED Equivalent
EXPERIENCE - A minimum of 1 year experience required
Baylor Scott & White Health
Dallas, TX
The largest not-for-profit healthcare system in Texas, and one of the largest in the United States, Baylor Scott & White Health was born from the 2013 combination of Baylor Health Care System and Scott & White Healthcare.
Today, we're looking toward the future of healthcare for everyone—a future we're building together.
Known for exceptional patient care for more than a century, the two organizations serve adjacent regions of Texas and operate on a foundation of complementary values and similar missions. Baylor Scott & White Health includes 48 hospitals, more than 900 patient care sites, more than 6,000 active physicians, 40,000+ employees and the Scott & White Health Plan.
Our Core
The visual representation of our System Strategy is called Our Core. At the center of Our Core are the personal Commitments our employees make to advance our work for the benefit of those we serve.
Our Mission
Founded as a Christian ministry of healing, Baylor Scott & White Health promotes the well-being of all individuals, families and communities.
Our Values
We serve faithfully
We act honestly
We never settle
We are in it together
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IndustryHealthcare
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No. of Employees40,000+
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Website
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Jobs Posted2173
