Field Property Claims Adjuster
Posted on: 5 Mar 2021
Pasadena, CA
Job Description
Advance your career at Liberty Mutual - A Fortune 100 Company!
Are you looking to use your customer service skills in a role where you can see that you are making a difference in people's lives? Are you looking for a position that allows you to do meaningful and innovative work in a culture of continuous improvement? Do you want a career with endless opportunities for growth?
As a member of the Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. In this role, you will travel to the loss site to conduct thorough analysis. Every day is a new exciting challenge, as our Property Claims Adjusters use cutting edge homeowner's products and services to help our customers through the claims process.
The field property claims adjuster will be traveling to insured homes within the LA area. In order to be successful within the role, candidates should live within this area or very close to.
In this role, you will:
* Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity.
* Handle moderate- severe complexity claims assigned under little supervision.
* Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages.
* Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements.
* Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
* Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.
* May be called upon for catastrophe duty
Qualifications:
Qualifications:
* Requires knowledge of coverages provided within various homeowner policies.
* Capable of writing structural damage estimates of moderate to severe losses.
* Effective negotiation skills.
* Ability to effectively and independently manage workload while exhibiting good judgment.
* Proven ability to provide exceptional customer service.
* Strong written/oral communication and interpersonal skills. Computer skills with the ability to work with multi-faceted systems and analytical skills.
* The capabilities, skills and knowledge required is normally acquired through Bachelors Degree or equivalent experience and at least 2 years of directly related experience.
* Ability to obtain proper licensing as required.
Liberty Mutual Insurance
Boston, MA
Liberty Mutual Group, Inc., through its subsidiaries, provides insurance products and services for individuals, families, and businesses. It offers personal insurance for private passenger automobiles, homeowners, and other property and casualty insurance products; life insurance and annuities; term and permanent life insurance products and services; and specialty and commercial insurance products, including casualty, marine, construction, energy, directors and officers, trade credit, professional liability, aviation, property, and crisis management.
The company also provides property and casualty insurance products and services that include business owner’s policy and packages, commercial auto insurance, equipment breakdown insurance, excess liability insurance, general liability insurance, inland marine insurance, property insurance, reinsurance, specialty programs, surety bonds, third-party administration, umbrella insurance, employee benefits, and workers compensation insurance.
It serves agriculture, farm, building maintenance, construction, education, energy, financial services, food and beverage manufacturers, healthcare, hospitality, manufacturing, public entities, printing and publishing, real estate, religious organizations, restaurants, retail, transportation, and wholesale industries. In addition, the company provides risk control and claim services.
It offers its products online and through agents worldwide. Liberty Mutual Group, Inc. was incorporated in 1912 and is based in Boston, Massachusetts with additional offices worldwide. It also has operations in Latin America, Europe, and the Asia Pacific. Liberty Mutual Group, Inc. operates as a subsidiary of LMHC Massachusetts Holdings, Inc.
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IndustryInsurance
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No. of Employees50,000
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Jobs Posted903
