Customer Service Rep PT $10.75
Posted on: 5 Mar 2021
Greensboro, NC
Job Description
General Responsibilities
Do you enjoy working in a customer service role? Are you looking for a dynamic and growing organization that will both challenge and reward you? If so, then this role is for you
The primary function of the Customer Service Representative (Platinum Greeter role) is to provide world class service to Hertz Platinum customers by providing helpful, courteous, and quality service.
* Responding to customer inquiries.
* Adherence to all company policies and procedures.
* Providing directions in a courteous and expeditious manner.
* A commitment to continuous improvement in an ever-changing industry.
* Related duties as required.
Essential Requirements
* Fluency in English
* Flexibility to work days, nights, weekends, and holidays
* Computer literate
* 2-3 years of customer service and sales experience, preferably in the car rental or tourism industries
* Ability to work in a fast paced environment with a variety of tasks
* Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills
* Computer literate
Physical Requirements:
Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, typing, filing, seeing, reading and the ability to use a computer, telephone, calculator, copy machine and fax machine.
o Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
o Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.
Hertz
Estero, FL
Hertz Global Holdings, Inc., together with its subsidiaries, provides airport and off airport vehicle rental and leasing services. It operates through three segments: U.S. RAC, International RAC, and All Other Operations. The company provides its vehicle rental services under the Hertz, Dollar, Thrifty, Firefly, and Flexicar brands from approximately 10,200 corporate and franchisee locations in North America, Europe, Latin America, Africa, Asia, Australia, the Caribbean, the Middle East, and New Zealand. It rents vehicles on an hourly, daily, weekend, weekly, and monthly or multi-month basis. Hertz Global Holdings, Inc. also sells value-added products and services; and vehicles, as well as offers car and van membership sharing services.
In addition, the company offers vehicle and lease financing; acquisition and remarketing; license, title, and registration; vehicle maintenance consultation; fuel, accident, and toll management; telematics-based location, and driver performance and scorecard reporting; and fleet management services. As of December 31, 2018, it operated a rental fleet of approximately 535,100 vehicles in the United States and 207,100 vehicles in international operations. The company serves corporate and leisure customers. Hertz Global Holdings, Inc. was founded in 1918 and is headquartered in Estero, Florida.
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IndustryBusiness Services
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No. of Employees38,000
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Website
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Jobs Posted2385
