Job Description

In view of heightened expectations from regulators, and to ensure a strong & consistent global control environment, the Markets & Securities Services business is delivering on a global, regulatory required implementation, pertaining to Cross-Jurisdictional Travel (CJT), across the Institutional Clients Group (ICG). The role will work with various teams across Front Office, Technology, Citi Travel, Legal, Compliance, and external vendors. The role will have high visibility to Senior Management, to implement a consistent controls framework and governance structure across the ICG, when conducting Client-Facing Activities, overseas. While the role supports the Markets Sales business (Global Investor Sales), the role will also overall support the wider Markets & Securities Services business and beyond.

Key Responsibilities:

The role is new and responsibilities and priorities are rapidly evolving, with respect to regulatory required implementations on Cross-Jurisdictional Travel. The following are some of the specific activities expected of this role:

* Review, critique, and design consistent controls across businesses to ensure compliance with various regulatory requirements and consent orders, across destination countries.
* Project manage and execute on key projects for the implementation, monitoring, and reporting of these controls to ensure sustainability.
* Interact across First, Second, and Third Line internal partners, as well as external stakeholders to drive forward control enhancement initiatives and investigate control failures.
* Interact with regulators when needed and support specific exams and reviews.

Requirements / Qualifications

* Undergraduate degree required
* Minimum 5 years experience, with at least 2 years direct project management experience with a large institution
* Deep understanding of end-to-end processes, and ability to identify & remediate operational bottlenecks in the project management lifecycle
* Experience in designing, assessing, and delivering controls for Front Office is required
* Prior experience in Third Party vendor management experience, with travel agencies, is a plus
* Advanced proficiency in Microsoft Office suite products (Excel, PowerPoint)
* Very strong communication, influence management, negotiation, and relationship skills; no surprises approach in communicating issues and strength in sustaining independent reviews
* Leadership skills in bringing together processes that include different businesses, regions and support functions
* Global mindset, with regional/product understanding
* Experience in dealing with Regulatory authorities and an understanding of the key control related themes in the Capital Markets sector

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Controls

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Time Type:

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