Support Specialist I
Posted on: 2 Mar 2021
Wichita, KS
Job Description
JOB SUMMARY:
Receives incoming calls for members service, loans and online services, while gathering information to process basic deposit and loans transactions for members. Demonstrates a positive team attitude while working with colleagues in the contact center. Transfers complex calls efficiently to appropriate staff members to be addressed.
JOB RESPONSIBILITIES:
1. Assist with researching and implementing new technology to expand contact center services
2. Have a detailed understanding of Credit Union policies and procedures
3. Understand the services of the Credit Union including but not limited to member services, loan services, and online services
4. Working in a team environment to address customer needs
5. Process incoming member calls and assist where necessary
6. Assist and process members with member service, loan, and online service questions regarding their accounts.
7. Strong understanding of NCUA insurance coverage
Textron Inc.
Providence, RI
Textron Inc. operates in the aircraft, defense, industrial, and finance businesses worldwide. The company’s Textron Aviation segment manufactures and sells business jets, turboprop and piston engine aircraft, and military trainer and defense aircraft; and commercial parts, as well as provides maintenance, inspection, and repair services. Its Bell segment provides military and commercial helicopters, tiltrotor aircraft, and related spare parts and services. The company’s Textron Systems segment offers unmanned, marine, and land systems; simulation, training, and other defense and aviation mission support products and systems; airborne and ground-based sensors and surveillance systems, and protection systems; precision guided weapons systems; armored vehicles, turrets, and related subsystems, as well as marine craft; test equipment and electronic warfare test, and training solutions; piston aircraft engines; and intelligence software solutions.
This segment also designs, develops, manufactures, installs, and maintains full flight simulators; and offers logistics support services. Its Industrial segment offers blow-molded plastic fuel systems and fuel systems, including pressurized fuel tanks for hybrid applications, clear-vision systems, catalytic reduction systems, cast iron engine components, and other fuel system components primarily to automobile OEMs, as well as plastic bottles and containers for various uses; golf cars, off-road utility vehicles, recreational side-by-side and all-terrain vehicles, snowmobiles, light transportation vehicles, aviation ground support equipment, professional turf-maintenance equipment, and turf-care vehicles that are marketed to golf courses and resorts, government agencies and municipalities, consumers, and commercial and industrial users.
The company’s Finance segment provides financing to purchase new and pre-owned aircraft and helicopters. Textron Inc. was founded in 1923 and is headquartered in Providence, Rhode Island.
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IndustryAviation
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No. of Employees35, 000
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Website
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Jobs Posted869
