Job Description

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)



Please review the following job description:

The DCAM Compliance Manager will provide Compliance support for the Digital Client Experience Analytics and Marketing organization (DCAM). As Truist develops new digital technologies and platforms to aid in delivering best in class financial products and enhancing customer experience, questions regarding application of consumer protection laws in new areas will require a Compliance officer with significant experience. This Compliance officer will provide advice and oversight during the development and implementation of new initiatives such that processes can be built in a manner that meets business needs, yet are within our risk appetite framework.

Essential Duties and Responsibilities:
The following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

The Compliance function supports the development and maintenance of a strong regulatory compliance culture by working closely with the Business, Legal, Risk, and Audit functions to provide expertise on regulatory compliance matters. The Compliance function develops and maintains practices to identify, measure, manage, and remediate regulatory related risks.

Areas of coverage could include, but are not limited to: digital commerce, online banking, user experience design, innovation, client journey, CRM and IRM, fintech initiatives, artificial intelligence, big data initiatives, analytics, model review, due diligence reviews, E-SIGN initiatives, open banking, and other emerging technologies. This position may also assist with marketing governance inititatives and engage in review of particular enterprise promotional content.

Among other areas of responsibility, this Senior Compliance management position will:

* Lead and develop a compliance program/function to ensure appropriate compliance risk oversight is in place for assigned business units.
* Lead and execute compliance risk management activities to reasonably ensure compliance with the Enterprise Compliance Management Policy and Framework.
* Provide leadership and communicate effectively with senior management and legal staff, as necessary, to ensure awareness of regulatory issues and updates
* Work closely with senior management to establish an appropriate compliance culture throughout the organization.
* Oversee the efforts of business units and other risk areas in the development and implementation of policies, procedures and processes to minimize compliance risks.
* Communicate with management and regulators with respect to compliance risk management activities and regulatory examinations
* Collaborate across internal team to implement strategies and methods related to the compliance risk management framework within the organization, including quality assessments, key risk, and performance measurement data, along with oversight monitoring and mitigation strategies.
* Partner with LOB leaders and other senior Truist teammates to execute on key strategic initiatives for the company, providing counsel and oversight in a collaborative, business savvy and team-first manner.
* Interpret new or existing laws, rules and regulations that are complex and multifaceted and use that knowledge as a subject matter expert to communicate requirements and expectations to assigned areas of responsibility.
* Analyze existing policies, procedures, processes and controls to determine gaps. Lead compliance initiatives necessary in implementing changes.
* Analyze and provide guidance on complex compliance actual and emerging risk scenarios within business units and/or functions.
* Develop Risk Committee materials, including evaluation of program effectiveness, level and direction of risks, key and emerging risks, and status of previously-identified risk and control issues.
* Communicate with management and regulators with respect to compliance risk management activities and regulatory examinations.
* Implement strategies and methods related to the compliance risk management framework within the organization.
* Partner with LOB leaders and other senior Truist teammates to execute on key strategic initiatives for the company, providing counsel and oversight in a collaborative, business savvy and team-first manner.

The candidate must have expert knowledge of laws, rules, regulations, and other supervisory guidance applicable to the areas of coverage, with minimal supervisory guidance. The candidate must have strong relationship management and negotiation skills.

The ideal candidate will be smart, personable, experienced in Compliance and banking, intellectually curious, proactive, able to manage multiple complex competing priorities, and have a getting to yes type of approach to Compliance. He or she must be a good communicator (both verbal and written), be able to make solid decisions and have good risk balancing skills.