Job Description

Job Description

Job Description
The Advance Development Support/Systems Engineer will utilize strong technical skills in order to design, develop, and deliver exceptional software solutions within the Advance Development ecosystem. The Support/Systems Engineer role will encompass working on supporting current and future Advance Development software components. In this role, the Support/Systems Engineer should expect to utilize problem solving, written and oral communication, and system and application server administration.

Minimum Qualifications:

Bachelor's degree in Computer Science or other engineering discipline
At least 3 years of support experience
Experience in application support for Java, JEE, C, Oracle, JMS, XML
Understands Object-Oriented Analysis and Design (OOAD), software design patterns
High level of sound logic and analytical ability where problems are unusual and complex
High level of oral and written communication skills
High level of interpersonal skills to work effectively with others

Preferred Qualifications:

The J2EE Support Engineer will be responsible for the proper functioning and performance of applications in production
Ability to analyze / trouble-shoot multi-threaded code
Basics of unit-testing; write test-case to re-create the production defect and demonstrate the fix for on-going prevention
Support the Operations Team by promptly responding to escalated consumer and client requests, incidents, and inquiries
Ability to communicate complex technical concepts to a non-technical audience
Familiarity with deploying applications to and administering J2EE application servers (WebLogic & Tomcat)
Resolve production incidents identified. Resolution paths include triaging the issue and either personally resolving the technical solution when applicable or engaging other resource teams to help in resolution
Manage multiple requests with competing priorities
Determine new support requirements and work to establish new practices and procedure
Accurately and promptly document work, processes, and procedures
Provide training and assistance to first level support staff as necessary
Conducts root cause analysis and correlation of other system and/or application problems of high complexity, and communicate findings
Be a creative, driven and assertive Team Member always looking for ways to drive improved service and greater operational efficiencies and performance
Be driven to learn and understand the business
Experience supporting UI applications & web services
Experience with SQL and relational databases (preferably Oracle)
Ability to create and run SQL scripts and perform basic tasks in Oracle including making schema changes and loading data, experience troubleshooting
Linux administration - Shell scripts
Experience with installing software on Unix/Linux.
Strong verbal and written communication skills with ability to work with a diverse group of personnel
Ability to work on multiple assignments simultaneously with strong organizational, analytical and problem solving skills
Self-motivated, team-oriented and flexible Initiative and ability to tackle new projects, challenges, and concepts
Ability to maintain support and maintain continuous integration (Jenkins, Artifactory, Jira, Stash, Git) stack

About Kyyba:
Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.
Disclaimer:
Kyyba is an Equal Opportunity Employer.
Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.
Rewards:
Medical, dental, vision
401k
Term life
Voluntary life and disability insurance
Optional Pre-paid legal plan
Optional Identity theft plan
Optional Medical and dependent FSA
Work-visa sponsorship
Opportunity for advancement
Long-term assignment with opportunity for hire by client

SELECT AWARDS

* An INC 5000 company for 10 years
* Corp! Michigan Economic Bright Spots
* Crain's Detroit Business Top Staffing Service Companies in Detroit
* TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions
* Best of MichBusiness winner in HR Wizards & Partnerships
* Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest
* 101 Best & Brightest Companies to Work for in Michigan