Group Lead Specimen Processing- Miramar, FL req51207
Posted on: 1 Mar 2021
Miramar, FL
Job Description
Job Description
Group Lead Specimen Processin- Miramar, Florida - Monday-Friday
Know that there are people behind the data. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. Its about providing clarity and hope.
As a Specimen Processor you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. Youll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.
At Quest, our Specimen Processors play an essential role in our success and provide a critical service responding to the often pressured requirements of accurate diagnoses. As a career, it offers a unique opportunity to learn and develop a profession offering long-term stability and development. You can also earn a competitive salary and great overtime, while growing your own career.
Basic Purpose:
The Specimen Processing Group Leader assists the department supervisors by performing combinations of the following activities: Schedule coordination, general supervision of all SP Technicians, providing input to supervisors for performance review and disciplinary action. The Group leader typically leads 8 - 12 employees, is involved in process and compliance audits and may be responsible for performing duties listed below. Priority consideration given to internal candidates for this position.
Duties and Responsibilities:
>Demonstrates a proficiency and understanding of all job duties in Specimen Processing department
>Strong troubleshooting and problem resolution skills; ability to work effectively with the technical departments to resolve problems and gain cooperation as needed
>Assists all SPTs in proper test selection and problem resolution
>Answers and clarifies employee questions (including laboratory personnel) regarding processing
>Provides appropriate feedback to supervisor(s) when problems arise.
>Completes appropriate shift paperwork, setting up for production, and insuring that their staff has cleaned up at the end of the shift
>Monitors supply inventory, ordering supplies as needed
>Repairs and maintains department equipment notifying appropriate personnel when repairs beyond the general scope are required
>Assists in or performing all training, cross training and department auditing functions as assigned by the supervisor(s)
>Perform all other job duties as assigned
In addition to above, the group leader may assist the supervisor(s) in the following:
>Prioritizing work assignments
>Monitoring production and activity of all SPTs in order to meet departmental deadlines
>Coaching for improved performance by providing appropriate feedback and maintaining a positive work environment
>Ensures effective employee utilization through workforce planning to include staffing weekends and holidays
>Makes suggestions and recommendations to enhance workflow
>Helps manage department overtime
>Ensures that all Quest Diagnostics Incorporated and Specimen Processing policies and procedures are adhered to
Supervision Exercised:
No direct reports; typically leads and directs the work of 8-12 Specimen Prep Techs and/or SP Data entry reps.
Qualifications:
Education Preferred: HS diploma or equivalent required
Work Experience: 3 years experience in a laboratory environment with Specimen Processing experience preferred.
Internal candidates minimum of one year in SPT III/related role
>Medical background preferred which includes medical terminology applicable to a clinical laboratory
>PC skills including ability to run reports & use to manage workflow; real-time thru put
Physical and Mental Requirements: Works day shift or night shift with weekends and required overtime as needed
>Performs multiple tasks simultaneously and with interruptions, physical and mental stress
>Works in a biohazard environment and practices good safety habits
>Able to sit or stand for long periods
Other: Maintains confidentiality at all times. Will have access to overall employee performance, may have knowledge of disciplinary actions up to, and including termination.
>Demonstrates leadership by example, exhibiting good attendance, good decision making, and keep the team on task
>Demonstrates strong interpersonal skills that foster a positive environment
>Demonstrates flexibility and adaptability
>Drives frequent employee interaction on floor providing feedback, coaching and guidance
>Demonstrates excellent communication skills and ability to answer questions with both internal and external clients
>Adheres to Quest Diagnostics core values, safety and compliance policies and procedures
>Works under pressure and assists department in maintaining productivity and quality goals
>Ability to diffuse tense situations and applies good judgment when making decisions and resolving problems
Quest Diagnostics
Secaucus, NJ
Company Overview
Quest Diagnostics empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 46,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.
At a Glance
Quest Diagnostics is the world’s leading provider of diagnostic information services
Generated 2018 revenues of approximately $7.53 billion
Publicly trades common stock on the New York Stock Exchange (NYSE: DGX). More in Investor Relations
Ranks as a component of the S&P 500
Touches the lives of 30 percent of American adults each year
Serves about half of the physicians and hospitals in the U.S
Access to approximately 90% of U.S. insured lives
Engages workforce of about 46,000 employees dedicated to putting patients first every day
More than 6,600 patient access points, the most extensive network in the U.S.,
including phlebotomists in physician offices and more than 2,250 of our own
patient service centers
A medical and scientific staff of more than 600 M.D.s and Ph.D.s
Logistics capabilities, that include approximately 3,750 courier vehicles and 25 aircraft that collectively make tens of thousands of stops daily
Offers physicians a test menu that is industry leading in breadth and innovation. Our test menu ranges from routine biological tests to complex and specialized molecular and gene-based testing as well as anatomic pathology
Provides a broad range of solutions for employers, including workplace drug testing for employers and government agencies; the Blueprint for Wellness employee wellness service; and risk assessment services for the life insurance industry
Publishes original research in peer reviewed publications, at medical and scientific conferences, and as a public service. Quest Diagnostics Health Trends reports examine trends in diseases based on the company’s United States database. Quest Diagnostics Drug Testing Index (DTI) reports examine trends in workplace drug testing, and have been considered a benchmark for U.S. workforce drug positivity trends since 1988
Recognition
Named to Fortune Magazine's 2019 World's Most Admired Companies list in the Health Care industry category of "Pharmacy and Other Services" for the third consecutive year
Among FORTUNE® Magazine's 2018 Fortune 500® companies
Ranked on the Forbes® 2018 Global 2000
Ranked on the “Barron’s 500” list of top-performing large companies for 2017
Named a member of the Dow Jones® Sustainability World and North America indexes since 2004 (DJSI World) and 2005 (DJSI North America). The Dow Jones Sustainability World Index represents the top 10% of the leading sustainability companies out of the biggest 2,500 companies in the Dow Jones Global Total Stock Market Index
Earned a place on the annual Newsweek Green Rankings, for the fourth consecutive year on the 2017 U.S. list
Consistently named one of the best places to work in U.S. business journal rankings, including Forbes® 2018 America's Best Large Employers
Achieved Cancer Gold Standard™ accreditation from the CEO Roundtable on Cancer, recognizing our important actions to reduce the cancer risk of employees and their families
Received a rating of 100 from the Human Rights Campaign on the 2018 Corporate Equality Index, earning the distinction of being a "Best Place to Work for LGBT Equality"
Named a DiversityInc Noteworthy Company for the second consecutive year in 2018
Read more about awards and honors.
Read more about our Reputation Honors and Corporate Social Responsibility programs.
Products and Services
Diagnostics information services
Clinical trials
Healthcare IT
Wellness & risk management
Drug Screening
Read more about products and services.
Operations
Headquarters in the U.S.: 500 Plaza Drive, Secaucus, New Jersey 07094
Approximately 2,200 patient locations and dozens of clinical laboratories throughout the U.S.
In addition to the U.S., Quest Diagnostics operates clinical laboratories in laboratory facilities in Gurgaon, India; Heston, England; Mexico City, Mexico; and San Juan, Puerto Rico
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IndustryHealthcare
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No. of EmployeesApproximately 45,000
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Website
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Jobs Posted8045
