Inside Sales Coordinator (Remote-Work From Home)
Posted on: 1 Mar 2021
Mcallen, TX
Job Description
Job Description
Inside Sales Coordinator (Remote)
We are expanding our sales team of Inside Sales Coordinator. We are looking for energetic, hardworking, driven, self-motivated, and assertive sales superstars to sell no-cost preventative health care services to health insurance members (subscribers). There are numerous opportunities for growth. Prior outbound sales call center experience is preferred.
The Inside Sales Coordinator plays an important role in empowering health insurance plan members to understand their health and the services available to them. As an Inside Sales Coordinator, you will call members from health plans that partner with HealthConnect to educate them about the preventative health screening programs available to them as members of the health plan. Through education and a value-added dialogue, the Inside Sales Coordinator helps members understand that utilizing these services and making these appointments will aid and improve in their overall health. HealthConnect gives members a chance to meet with a medical professional, in a choice of several locations including in home visits for one-on-one attention and knowledgeable answers. The Inside Sales Coordinator is eligible for additional bonus compensation for achieving goals and metrics.
Must be willing and able to work any hours between 7am-7pm in your local time zone. Shifts are typically 8 hours in duration with staggered start times. Start times may fluctuate as business dictates.
Responsibilities and duties:
1. Make and/or receive up to 150 inbound and outbound calls daily, results are measured by number of appointments scheduled.
2. Achieve monthly performance goals, which includes but is not limited to call volume, appointments scheduled, quality measures, time spent in production.
3. Adhere to written scripts and standardized processes using excellent verbal communication skills.
4. Respond to e-mails, IMs and voice mail promptly and professionally.
5. Conduct work in a manner compliant with company policy and procedures, standards of conduct, and with state and federal rules, regulations, and laws.
6. May be assigned special projects or other assignments and work tasks to assist the Department Lead, Manager/Supervisor in the operation of the department or other duties as assigned.
Requirements:
* High School Diploma or equivalent
* Minimum 1 year of experience in a customer service role; preferably in an outbound call center or customer contact center.
* Communicate clearly and concisely, both orally and in writing, including the ability to follow a written script, submit comprehensive summary reports and other written materials.
* Strong technical aptitude to not only operate standard office equipment but also relevant software such as Microsoft Word, Excel, Outlook and other applications.
Physical Requirements and Working Conditions:
* Requires vision (which may be corrected) to read small print.
* Requires mobility of arms to reach and dexterity of hands to grasp and manipulate small objects.
* Performs lifting, pushing and/or pulling which does not exceed 25 pounds and is an infrequent aspect of the job.
* Subject to inside environmental conditions.
* May be required to work at a video display terminal for prolonged periods.
Health Connect offers its qualified employees the following benefits:
* Medical, Dental & 401k
* Competitive pay and performance bonus eligibility
* Excellent Bonus Structure
* Paid Time Off
* Company training
* Accelerated career advancement
All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity or Citizenship
Quest Diagnostics
Secaucus, NJ
Company Overview
Quest Diagnostics empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 46,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.
At a Glance
Quest Diagnostics is the world’s leading provider of diagnostic information services
Generated 2018 revenues of approximately $7.53 billion
Publicly trades common stock on the New York Stock Exchange (NYSE: DGX). More in Investor Relations
Ranks as a component of the S&P 500
Touches the lives of 30 percent of American adults each year
Serves about half of the physicians and hospitals in the U.S
Access to approximately 90% of U.S. insured lives
Engages workforce of about 46,000 employees dedicated to putting patients first every day
More than 6,600 patient access points, the most extensive network in the U.S.,
including phlebotomists in physician offices and more than 2,250 of our own
patient service centers
A medical and scientific staff of more than 600 M.D.s and Ph.D.s
Logistics capabilities, that include approximately 3,750 courier vehicles and 25 aircraft that collectively make tens of thousands of stops daily
Offers physicians a test menu that is industry leading in breadth and innovation. Our test menu ranges from routine biological tests to complex and specialized molecular and gene-based testing as well as anatomic pathology
Provides a broad range of solutions for employers, including workplace drug testing for employers and government agencies; the Blueprint for Wellness employee wellness service; and risk assessment services for the life insurance industry
Publishes original research in peer reviewed publications, at medical and scientific conferences, and as a public service. Quest Diagnostics Health Trends reports examine trends in diseases based on the company’s United States database. Quest Diagnostics Drug Testing Index (DTI) reports examine trends in workplace drug testing, and have been considered a benchmark for U.S. workforce drug positivity trends since 1988
Recognition
Named to Fortune Magazine's 2019 World's Most Admired Companies list in the Health Care industry category of "Pharmacy and Other Services" for the third consecutive year
Among FORTUNE® Magazine's 2018 Fortune 500® companies
Ranked on the Forbes® 2018 Global 2000
Ranked on the “Barron’s 500” list of top-performing large companies for 2017
Named a member of the Dow Jones® Sustainability World and North America indexes since 2004 (DJSI World) and 2005 (DJSI North America). The Dow Jones Sustainability World Index represents the top 10% of the leading sustainability companies out of the biggest 2,500 companies in the Dow Jones Global Total Stock Market Index
Earned a place on the annual Newsweek Green Rankings, for the fourth consecutive year on the 2017 U.S. list
Consistently named one of the best places to work in U.S. business journal rankings, including Forbes® 2018 America's Best Large Employers
Achieved Cancer Gold Standard™ accreditation from the CEO Roundtable on Cancer, recognizing our important actions to reduce the cancer risk of employees and their families
Received a rating of 100 from the Human Rights Campaign on the 2018 Corporate Equality Index, earning the distinction of being a "Best Place to Work for LGBT Equality"
Named a DiversityInc Noteworthy Company for the second consecutive year in 2018
Read more about awards and honors.
Read more about our Reputation Honors and Corporate Social Responsibility programs.
Products and Services
Diagnostics information services
Clinical trials
Healthcare IT
Wellness & risk management
Drug Screening
Read more about products and services.
Operations
Headquarters in the U.S.: 500 Plaza Drive, Secaucus, New Jersey 07094
Approximately 2,200 patient locations and dozens of clinical laboratories throughout the U.S.
In addition to the U.S., Quest Diagnostics operates clinical laboratories in laboratory facilities in Gurgaon, India; Heston, England; Mexico City, Mexico; and San Juan, Puerto Rico
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IndustryHealthcare
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No. of EmployeesApproximately 45,000
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Website
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Jobs Posted8045
