Job Description

Preferred Qualifications
Oracle%27s National Security Group (NSG)

Preferred Qualifications

Position Title: Cloud Operations Engineer (Weekend/Day Shift)

Minimum requirement: US Citizen with at least an active TS clearance that is SCI eligible

About the role:

The Oracle National Security Group is seeking engineers that have a passion for customer service and experience as a systems administrator that has knowledge of cloud concepts and system integration that can support a number of exciting internal Oracle and customer facing engagements. This role is ideal for someone who is tired of working on the same project or with the exact same technology for months or years without the possibility of future growth. Those who excel in this role are motivated self-starters who love to solve challenging problems and feel comfortable working directly with customers, as well as, on innovative internal development efforts. This role is an integral part of an elite team with diverse skill sets that designs and delivers unique solutions that integrate a wide variety of Oracle commercial hardware, software, and cloud into secure, mission critical solutions for our government customers.

About Our Team:

Oracles National Security Group (NSG) is a business unit dedicated to providing technologies to the Intelligence Community (IC), Department of Defense (DoD) and to the Military Intelligence. Oracle leads the world in transforming data into actionable information and insights and Oracle NSGs Cloud Operations tailors Oracle commercial products to meet the most demanding requirements of the United States Governments sensitive missions. The government relies on Oracle and we rely on our cadre of talented, innovative technologists, developers and engineers to make it all possible. Our group fosters creative, entrepreneurial ideas and strives to implement them to achieve mission impact. We are dedicated to cultivating a passionate workforce comprised of professionals who aspire to grow personally and professionally.

Why Oracle:

Oracle offers some of the most competitive compensation in the market including:

* Comprehensive benefits to pick and choose from so you get the benefits that are right for you, and Oracles pays the large majority for these benefits
* 401K matching
* Employee stock purchase plans
* Unlimited vacation time
* Educational reimbursement
* Employee Assistance Programs (EAP)
* Corporate discount programs on a wide variety of products and service such as personal travel, car buying services and discounts, etc.
* On-site fitness facilities with access to personal trainers
* And many more

Preferred Qualifications:

* Experience as a government civilian, through the military (reserve or veteran), or as a contractor in the Defense, Military Intelligence Or Intelligence Community
* Functional expertise and hands on experience as a software engineer, customer support or security engineer with knowledge for applying these skills to cloud, data and analytics, cyber security
* Experience with Oracle technologies including the applicability and usage of these technologies by customers
* Passion for technology, the curiosity and willingness to learn new skills, work with new tools and discover new and innovative approaches to solving complex technical challenges
* Understanding of security principals related to networking, data security, and cloud security
* The ability to articulate technical concepts to non-technical audiences and, vice versa, translate functional needs to technical solutions

Our environment not only encourages you to learn new, emerging technologies to expand your skill set; it also provides you with opportunity to share your knowledge with our team of elite professionals. Skill or experience in any of the following technologies is highly desired:

* System Administration (Linux/Solaris)
* Demonstrated examples related to process improvement and resolving customer issues
* Linux or Solaris experience
* Networking (Understanding DNS, Firewalls, TCP/IP.)
* Cloud Infrastructure
* WebLogic, Java Cloud Service

Experience with any of the following is an added bonus:

* Shell scripting (e.g. bash)
* Perl
* Ansible, Chef, or Puppet
* Oracle Database Vault
* Oracle Label Security
* PL/SQL
* 8570.01M Certification Experience with Risk Management Framework/ICD 503 accreditation process & documentation

Required Qualifications:

* U.S. Citizenship with an active TS/SCI
* 2 years or more of technical experience relevant to this position
* Undergraduate degree or equivalent experience preferred
* Product or technical expertise relevant to practice focus
* Ability to communicate effectively and build rapport with team members and clients
* Ability to travel as needed

Detailed Description and Job Requirements

An experienced operations professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements.

At least 2 years of experience relevant to this position including 1 year support experience preferred. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed.
Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning.

Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack, with focus on security, resiliency, scale, and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the affect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies.

A BS or MS in Computer Science, or equivalent. Provides strategic and comprehensive complex business solutions to knowledge of server hardware and software configuration, networking, standard internet services, scripting languages, cloud computing patterns, technology security and compliance. Experience running large scale customer facing web services. Provides strategic and comprehensive complex business solutions to understanding of load balancing technologies and experience with development in programming languages, databases and big data stores, and container technologies. Work involves defining and documenting technical architecture of complex and highly scalable products. A minimum of 12+ years experience of running large scale customer facing web services.

Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.